- Understanding of Insurance Finance and Accounting
- Working knowledge of Cash Application, Collections & accounts receivables
- Identify trends and areas of improvement in delinquent portfolios and recommend strategies.
- Mailbox management and handling enquiries of customers
- Should be able to work on strict deadlines to manage client expectations.
- Daily work allocation and first pass accuracy of process worked for quality assurance
- Prepare and share weekly reports/ update, manage escalation, prepare RCA and its documentation
- Help managers in building solid cross training framework along with managing updates of process changes in SOPs
- Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency
JD - AP
- Understanding of Accounts Payable functions such as invoice processing, payments,
vendor master data and T&E;
- Sound knowledge of ERP systems and applications used for invoice processing, payments, vendor master data and T&E;
- Understanding of type of purchase orders, goods receipt notes, details of invoices from the vendor/supplier
- Should have knowledge of Vendor set for forms, new vendor set-ups, vendor modifications and different payment terms
- Experience in Analysing invoices and expense reports for accuracy and eligibility for payment
- Facilitating payments under different payment terms/currency/bank details, enablement of specific tax conditions and approval procedures
- Performing quality audits for daily, weekly, and monthly transactions
- Monthly preparation of performance report and discussion with stakeholders.
- Act as liaison between team members and management & bring issues/concerns to management
- Managing teams and their performance reviews