- Coordinate with Store Manager on Store day-to-day operations.
- Product and Process knowledge.
- Staffing
- Maintain adequate staffing for operational outlets.
- Hiring of sales team for current outlets.
- Monitoring and evaluation of sales team.
- Inventory
- Ensure that the store maintain adequate stock requirements.
- Ensure the system stock and physical stock at the store are the same.
- Process Adherence
- Evaluate adherence to SOP of sales team.
- Ensure adherence to Store etiquette and at store timing.
- Ensure compliance to all company policy.
- Customer Service
- Manage and resolve escalations effectively.
- Ensuring high level of customer satisfaction.
- Stakeholder Management
- Manage relationships with mall team.
- Manage relationships HO team.
- Manage relationships with sales team.
- Report all mall team stakeholder engagement in Sales and Marketing App.
- Marketing
- Manage and implement sales & marketing strategies.
- Support store managers in Sales strategy execution.
- Provide inputs for growing brand recall.
- Report all Competitor data in Market Insights.
- Cross branding and promotion.
- Plan and execute promotional activities at outlet.
- Business Development
- Identify pipeline of potential outlets.
- PIP
- Management of employee in PIP.
Requirements
- Sales
- Submission of monthly visit plan.
- Submission of weekly field visit plan.
- Monitoring store cleanliness and staff grooming.
- Bill reopen and discount approval.
- Inventory
- Bottle stock audit: once in 2 weeks.
- Package full stock audit: once in a month.
- Perfume stock audit: once in 2 weeks.
- For Airport ASM: all audits.
- Process Adherence
- Store evaluation - once every month for all stores.
- Training and Evaluation
- Employee evaluation: once every quarter for all Perfume Consultants.
- Employee evaluation: once every month for all Store Managers and Floating Staff.
- Employee evaluation: for every trainee before onboarding.
- Coordinate for execution of trainings initiated from Training department.
- Marketing
- Identify potential marketing activities every month.
- All marketing plan needs to be reported in the Sales and Marketing app.
- Compliance
- Monitor store camera daily.
- Monitor staff uniform daily.
- Execution of disciplinary measures for sales team.
- Operation
- Monitoring of stock audit and store cash.
- Coordinate with BD team for store maintenance.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Area Sales Manager (Bengaluru)
🏢 Make Your Own Perfume
📍 Bengaluru
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