Role & responsibilities ADMIN CUM RECEPTIONIST

Position

Admin Cum Receptionist

Department

Administration / Front Office

Reporting To

General Manager / HR & Administration / Management

Job Purpose The Admin Cum Receptionist is responsible for managing the front desk, welcoming visitors, handling calls and correspondence, maintaining administrative records, and supporting day-to-day office operations. The candidate should ensure professional communication, proper documentation, and smooth coordination between departments.

Key Responsibilities

1. Reception & Front Desk

Welcome and assist visitors, patients, clients, vendors, and employees professionally. Attend and transfer incoming telephone calls to the concerned department/person.

Maintain visitor records and front-desk registers.

Provide accurate information regarding the organization and its services.

Manage appointments, inquiries, and general correspondence.

1. Administrative Support

Maintain office files, registers, documents, and records. Prepare letters, notices, reports, and other administrative documents.

Handle incoming and outgoing courier, post, and official communications.

Coordinate with HR, accounts, operations, and other departments.

Maintain stationery and office-supply requirements.

Support management in daily administrative activities.

1. Employee Coordination

Assist HR/Admin in attendance and employee records. Coordinate joining formalities and basic documentation for new employees.

Communicate official notices and instructions to employees.

Maintain confidentiality of employee and company information.

1. Hospital/Office Coordination

Coordinate with reception, security, housekeeping, nursing, doctors, and administration where applicable.



Maintain proper front-office discipline and cleanliness.

Escalate complaints, emergencies, or important matters to the concerned authority immediately.

Ensure visitors and patients receive proper guidance and assistance.

1. Reporting & Documentation

Maintain daily activity and reception reports. Keep records updated and properly organized.

Prepare daily/weekly administrative reports as instructed.

Follow company policies, procedures, and management instructions.

Required Skills

Excellent communication and interpersonal skills.

Good Hindi and English communication; additional languages are an advantage.

Basic computer knowledge, including MS Word, Excel, email, and internet.

Good telephone etiquette and skilled behaviour.

Strong organizational and record-keeping skills.

Ability to multitask and work under pressure.

Good coordination and problem-solving skills.

Presentable, punctual, disciplined, and responsible.

Qualification & Experience

Minimum 12th pass / Graduate preferred.

Previous experience in reception, administration, front office, hospital, hotel, or corporate office will be preferred.

Freshers with good communication and computer skills may also be considered.

Key Performance Expectations

Professional handling of visitors and calls.

Accurate and timely maintenance of records.

Proper coordination with all departments.

Timely completion of assigned administrative work.

Maintaining confidentiality and discipline.

Supporting smooth day-to-day operations of the organization.

Working Requirements The employee must follow the organization's working hours, attendance policy, dress code, reporting system, and all instructions issued by management from time to time.

Preferred candidate profile

Perks and benefits

📌 admin cum receponist (Ranchi)
🏢 Jairam Construction
📍 Ranchi