Role & responsibilities

- Manage and coordinate overall centre operations.
- Monitor the performance of Sales, Technical, and HR teams.
- Set and track departmental targets and KPIs.
- Ensure effective coordination between different departments.
- Handle team management, performance monitoring, and productivity.
- Review daily/weekly/monthly reports and provide updates to management.
- Identify operational challenges and implement appropriate solutions.
- Support recruitment, team development, and employee performance initiatives.
- Ensure achievement of business and operational goals.
- Maintain effective communication between management and department teams.

Preferred candidate profile

- 3 + years of experience in operations/centre management/team management.
- Experience managing multiple departments or teams.
- Strong leadership and decision-making skills.
- Excellent communication and interpersonal skills.
- Robust knowledge of target and performance management.
- Experience in the Education, Training, EdTech, or IT Training industry will be an advantage.
- Ability to manage multiple responsibilities and work in a target-oriented environment.

📌 Central Manager (Pune)
🏢 Fortune Cloud Technologies India
📍 Pune