Job Summary

We are seeking a detail-oriented and proactive Mailroom Executive to join our facilities management team. This role is responsible for managing all inbound and outbound mail operations, ensuring effective and accurate distribution of correspondence, packages, and documents across the organization. The ideal candidate will demonstrate strong organizational skills, reliability, and a commitment to excellent service delivery.

Responsibilities

- Mail Operations Management
- Sort, process, and distribute all incoming mail, packages, and courier deliveries to appropriate departments and individuals in a timely manner
- Prepare and process outbound mail, including franking, weighing, packaging, and coordinating courier pickups
- Maintain accurate records of incoming and outgoing mail, parcels, and courier services
- Operate mailroom equipment including franking machines, printers, scanners, and packaging tools

- Administrative Support

- Manage relationships with postal services, courier companies, and delivery vendors
- Track and reconcile postage expenses and maintain budget awareness
- Handle special delivery requests and priority correspondence with appropriate urgency
- Maintain mailroom inventory including packaging materials, stationery, and supplies

- Security and Compliance

- Follow security protocols for handling sensitive or confidential mail
- Verify recipient information and obtain signatures for registered or special delivery items
- Report any suspicious packages or security concerns following established procedures




- Maintain clean and organized mailroom facilities in compliance with health and safety standards

- Customer Service

- Provide professional and courteous service to internal clients and external visitors
- Respond to inquiries regarding mail delivery status and tracking information
- Coordinate with building management and reception for seamless mail operations
- Assist with ad hoc administrative tasks and special projects as needed

Qualifications

- Required: High school diploma or equivalent qualification
- Previous experience in mailroom operations, logistics, or administrative support preferred
- Strong attention to detail and accuracy in handling correspondence
- Good organizational and time management skills
- Basic computer literacy including email and spreadsheet applications
- Physical ability to lift and move packages (up to 25kg)
- Reliable, punctual, and trustworthy with a professional demeanor
- Desired: Knowledge of postal regulations and courier services
- Experience with franking machines and mailroom management systems
- Understanding of data protection and confidentiality requirements
- Flexibility to adapt to changing priorities and workload demands

Location

On-site Bengaluru, KA

Scheduled Weekly Hours

48

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Mailroom Executive (Bengaluru)
🏢 Jones Lang LaSalle (JLL)
📍 Bengaluru