16 Sep
|
Rudr Consultancy Services
|
Udaipur
16 Sep
Rudr Consultancy Services
Udaipur
To gather & analyses performance data. To share TNI with the training team on the basis of observations. To plan and conduct team briefings/dip checks/PKTs etc. To train recent hires on Quality Parameters
Required Candidate profile
To monitor calls/emails/chats on the evaluation form. To share regular feedback with agents. To conduct calibration sessions with the client/OPS/Training team. Should have knowledge of QC tools
📌 Quality Analyst (Udaipur)
🏢 Rudr Consultancy Services
📍 Udaipur