- Role & responsibilities
- - * *Field & Site Operations:* Visit various deployment sites daily to monitor the performance, attendance, and discipline of deployed manpower (Security Guards, Housekeeping, Technical/Non-Technical staff).
- * *Client Liaisoning:* Act as the primary point of contact for Government Officials, Department Heads, and Private Clients. Maintain healthy relationships and ensure zero client complaints.
- * *Onboarding & Deployment:* Manage immediate deployment of manpower as per new tender requirements. Arrange quick replacements in case of absenteeism.
- * *Compliance & Documentation:* Ensure strict adherence to government labor laws, PSARA regulations, Minimum Wages Act, PF, and ESIC compliance at the ground level.
- * *Billing & Attendance Verification:* Collect, verify, and cross-check daily/monthly attendance logs from site supervisors and coordinate with the head office for timely invoice generation.




- * *Grievance Redressal:* Resolve in office disputes, staff issues, and operational bottlenecks swiftly without disrupting the clients work.
- * *Reporting:* Provide daily and weekly operational reports to the Management/Head Office regarding site status and client feedback
- * *Skills:* Strong leadership, crisis management, negotiation, and excellent communication skills.
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- Preferred candidate profile
- A hands-on security/manpower operations professional who can independently manage multiple Kolkata sites, control manpower, handle clients and escalations, ensure deployment/compliance, and take quick field-level decisions
- . **Security/Manpower experience Multi-site handling Manpower deployment Client handling Field readiness Team control Reporting/Excel Kolkata/local-language advantage.**

📌 Operations Manager (Kolkata)
🏢 Commando Security
📍 Kolkata