JOB DESCRIPTION

Senior Business Analyst e-Governance & Digital Transformation

Experience: 9+ Years
Job Location: Dehradun, Uttarakhand
Work Mode: Work From Office
Employment Type: Full time
Joining: Immediate Joiners ONLY
Relocation: Must be willing to relocate to Dehradun
Preferred: Candidates from Uttarakhand

1. ABOUT PARAKORE

Parakore Enterprises Private Limited is a Dehradun-based technology company delivering smart, integrated and AI-enabled digital solutions for Government, e-Governance, Healthcare, Education and Enterprise ecosystems.

We work with Government Departments and enterprises to design and implement digital platforms involving citizen services, workflow automation, enterprise applications, dashboards, data-driven decision-making, integrations and digital transformation.

We are looking for an experienced Senior Business Analyst with solid exposure to e-Governance, Digital Transformation and Government/Enterprise IT projects.

The ideal candidate should be capable of independently understanding complex business processes, engaging with senior stakeholders, translating business requirements into technology solutions, and driving requirements through the complete SDLC.

2. KEY REQUIREMENTS

The candidate must:

- Have 9+ years of experience as a Business Analyst / Senior Business Analyst / Functional Consultant.
- Have robust experience in e-Governance and Digital Transformation projects.
- Have experience working with Government Departments / PSUs / large enterprises.
- Have strong understanding of business process analysis and digital transformation.
- Be capable of conducting stakeholder discussions with senior Government/Department officials.
- Have strong experience in BRD, FRD, SRS, User Stories, Use Cases and Functional Specifications.
- Be experienced in AS-IS / TO-BE process analysis and Business Process Re-engineering (BPR).
- Have strong knowledge of SDLC, Agile and Waterfall methodologies.
- Be able to translate business requirements into clear functional requirements for development teams.
- Have experience preparing detailed workflows, process diagrams, functional specifications and acceptance criteria.
- Understand APIs, integrations, databases and modern enterprise application architecture at a functional level.
- Have excellent documentation and communication skills.
- Be comfortable working from office in Dehradun.
- MUST be willing to relocate to Dehradun.
- MUST be an Immediate Joiner or available within a very short notice period.
- Candidates currently residing in or originally from Uttarakhand will be preferred.

3. CORE BUSINESS ANALYSIS SKILLS

Requirement Engineering

- Requirement elicitation
- Requirement analysis
- Requirement validation
- Requirement prioritization
- Requirement traceability
- Stakeholder interviews
- Workshops and discovery sessions
- Functional decomposition
- Business rules identification
- Gap analysis
- Dependency analysis
- Change impact analysis

Business Process Analysis

Strong understanding of:

- AS-IS process mapping
- TO-BE process design
- Business Process Re-engineering
- Workflow optimization
- Process automation
- SOP development
- Business rules
- Exception handling
- Approval workflows
- Escalation workflows
- Role-based workflows
- SLA management
- Process KPIs

4. E-GOVERNANCE EXPERIENCE

Hands-on experience in e-Governance / Government Digital Transformation is highly important for this position.

The candidate should understand concepts such as:

- Citizen-centric digital services
- Government-to-Citizen (G2C)
- Government-to-Business (G2B)
- Government-to-Government (G2G)
- Online service delivery
- Digital applications and approvals
- Workflow automation
- Departmental portals
- Citizen portals
- Digital payments
- Document management
- Notifications and alerts
- Grievance management
- MIS and dashboards
- Role-based access
- Audit trails
- Digital records
- API-based integrations
- Aadhaar/identity-based services where applicable
- Government system integrations
- Data exchange and interoperability

Experience with Urban Governance / Municipal Services / Healthcare / Education / Finance / Revenue / Citizen Services will be an advantage.

5. DIGITAL TRANSFORMATION

The candidate should demonstrate practical understanding of how traditional/manual processes can be transformed into scalable digital platforms.

Responsibilities may include:

- Analysing existing manual and legacy processes.
- Identifying process inefficiencies and bottlenecks.
- Designing digital TO-BE processes.
- Identifying automation opportunities.
- Defining functional requirements for digital platforms.
- Designing role-based workflows.
- Identifying system integrations.
- Defining data requirements.




- Designing dashboards and MIS requirements.
- Supporting digital adoption and change management.
- Measuring business/process outcomes after implementation.

The candidate should be able to explain how technology can improve a business process, rather than merely documenting existing requirements.

6. GOVERNMENT / STAKEHOLDER MANAGEMENT

The candidate will be required to interact with multiple stakeholders, including:

- Senior Government Officials
- Department Heads
- Directors
- Project Directors
- Nodal Officers
- Subject Matter Experts
- Departmental Users
- IT Teams
- Development Teams
- QA Teams
- Project Managers
- Solution Architects
- Implementation Teams

The candidate should be confident in conducting:

- Requirement workshops
- Stakeholder interviews
- Product demonstrations
- Process walkthroughs
- Functional discussions
- Requirement validation sessions
- UAT sessions
- Review meetings
- Gap-analysis workshops

Strong professional communication and stakeholder management skills are essential.

7. DOCUMENTATION

The candidate must have strong experience preparing qualified project documentation, including:

- Business Requirement Document (BRD)
- Functional Requirement Document (FRD)
- Software Requirement Specification (SRS)
- Business Process Documents
- Functional Specifications
- Use Cases
- User Stories
- Acceptance Criteria
- Business Rules Catalogue
- Requirement Traceability Matrix (RTM)
- Process Flow Diagrams
- Data Flow Diagrams
- Wireframes / Functional Mockups
- UAT Test Scenarios
- UAT Sign-off Documentation
- Change Requests
- Gap Analysis Reports
- Process Re-engineering Documents
- SOPs
- User Manuals
- Training Material

8. UML / PROCESS MODELLING

Working knowledge of modelling tools and techniques is preferred.

Exposure to:

- Flowcharts
- UML
- Use Case Diagrams
- Activity Diagrams
- Sequence Diagrams
- State Diagrams
- BPMN
- Process Maps
- Data Flow Diagrams
- Entity Relationship Diagrams

Preferred tools:

- Microsoft Visio
- Draw.io
- Lucidchart
- Figma
- Balsamiq
- Enterprise Architect
- Similar business/process modelling tools

9. AGILE & SDLC

Strong understanding of the Software Development Life Cycle is required.

Candidate should understand:

Requirement Analysis Design Development Testing UAT Deployment Production Support

Experience with Agile methodologies:

- Scrum
- Sprint Planning
- Backlog Management
- User Stories
- Epics
- Acceptance Criteria
- Product Backlog
- Sprint Reviews
- Sprint Retrospectives
- Daily Stand-ups
- Definition of Done

Working knowledge of tools such as Jira / Azure DevOps / Confluence will be preferred.

10. TECHNICAL UNDERSTANDING

The candidate does not necessarily need to be a developer but must have sufficient technical understanding to communicate effectively with technical teams.

Knowledge of:

- Web applications
- Mobile applications
- REST APIs
- Microservices
- API integrations
- Authentication & authorization
- Databases
- SQL
- Cloud applications
- Application architecture
- GIS-enabled applications
- Third-party integrations
- Payment gateways
- SMS / Email / Notification services
- Data migration
- Reporting and analytics

is preferred.

The candidate should be able to understand technical constraints and communicate functional requirements clearly to developers and architects.

11. DATABASE & DATA ANALYSIS

Working knowledge of SQL and relational databases is preferred.

Candidate should understand:

- Tables
- Relationships
- Primary/Foreign Keys
- Joins
- Data validation
- Data mapping
- Data migration
- Data quality
- Basic SQL queries
- Data reconciliation
- Reports and MIS

Exposure to PostgreSQL / MySQL / Oracle / SQL Server will be an advantage.

12. GIS / DIGITAL SERVICES – ADDED ADVANTAGE

Exposure to GIS-enabled Government or enterprise applications will be an advantage.

Knowledge of:

- Geo-tagging
- Latitude / Longitude
- Map-based services
- GIS workflows
- Spatial data
- Location-based services
- GIS dashboards
- Property/asset mapping
- Urban GIS
- Citizen location services

will be beneficial.

13. RESPONSIBILITIES

The Senior Business Analyst will be responsible for:

Business Analysis

- Understand business objectives and departmental requirements.
- Conduct stakeholder interviews and requirement workshops.
- Analyse existing business processes.
- Identify gaps,



inefficiencies and improvement opportunities.
- Design optimized TO-BE processes.
- Translate business needs into functional requirements.

Functional Design

- Prepare BRD, FRD, SRS and functional specifications.
- Define workflows, business rules and system behaviour.
- Develop use cases, user stories and acceptance criteria.
- Create functional wireframes and process diagrams.
- Define role-based access and workflow requirements.

Stakeholder Management

- Act as a bridge between Government/Business stakeholders and technology teams.
- Conduct requirement validation and walkthrough sessions.
- Manage requirement clarifications.
- Coordinate with SMEs, developers, architects and QA teams.
- Support client demonstrations and review meetings.

Product / Solution Support

- Work closely with Solution Architects and Technical Leads.
- Validate proposed solutions from a business/functional perspective.
- Identify functional dependencies and integration requirements.
- Support product backlog and feature prioritization.
- Participate in UAT and production-readiness activities.

Project Delivery

- Track requirements throughout the SDLC.
- Maintain requirement traceability.
- Support sprint planning and functional prioritization.
- Review delivered functionality against approved requirements.
- Coordinate UAT and defect clarification.
- Support deployment and post-production stabilization.

14. SENIOR-LEVEL EXPECTATIONS

At 9+ years, the candidate is expected to demonstrate more than documentation skills.

The candidate should be capable of:

Discover Analyse Re-engineer Design Document Validate Coordinate Deliver

The candidate should independently handle complex business domains and be capable of identifying gaps even when requirements are incomplete or ambiguous.

The candidate should also be able to challenge existing processes constructively and recommend practical digital solutions.

15. EDUCATIONAL QUALIFICATION

Mandatory:

- B.Tech / BE / MCA / MBA / equivalent qualification.

Preferred backgrounds:

- Computer Science / IT
- Information Systems
- Business Administration
- Management Information Systems
- Engineering

Relevant Business Analysis / Agile / Product certifications will be an advantage.

16. PREFERRED DOMAIN EXPERIENCE

Experience in any of the following domains will be highly valued:

- e-Governance
- Urban Governance
- Municipal Services
- Digital Transformation
- Citizen Service Delivery
- Healthcare IT
- Education Technology
- Financial Services
- Banking
- ERP
- Revenue Management
- Workflow Management
- Public Sector Digital Platforms
- GIS / Urban Planning
- Government Portals

17. LOCATION & JOINING – STRICT REQUIREMENTS

DEHRADUN RELOCATION

Relocation to Dehradun is mandatory.

Candidates who are not willing to relocate to Dehradun should not apply.

This is a Work From Office position.

IMMEDIATE JOINING

Immediate Joiners ONLY / candidates available within a very short notice period.

Candidates serving long notice periods may not be considered for this position.

UTTARAKHAND PREFERENCE

Candidates who are:

- Currently based in Uttarakhand;
- Originally from Uttarakhand; or
- Already willing/planning to relocate to Uttarakhand

will be given preference, subject to qualifications and relevant experience.

18. WHAT WE LOOK FOR

We are looking for a professional who demonstrates:

- Strong analytical thinking
- Excellent requirement engineering skills
- Government stakeholder management
- Strong documentation capability
- Business process understanding
- Digital transformation mindset
- Problem-solving ability
- Excellent communication
- Presentation and demonstration skills
- Functional and technical understanding
- Ownership and accountability
- Ability to work independently
- Ability to manage ambiguity
- Strong team collaboration
- Professional maturity
- Long-term commitment to working from Dehradun

19. APPLICATION DETAILS

Please mention:

“Senior Business Analyst – 9+ Years”

in the email subject.

Candidates should provide the following information:

1. Current Location
2. Native Place / Uttarakhand Connection, if applicable
3. Total Experience
4. Relevant Business Analyst Experience
5. e-Governance Experience
6. Digital Transformation Experience
7. Government Project Experience
8. Domain Experience
9. Current CTC
10. Expected CTC
11. Notice Period
12. Earliest Joining Date
13. Willingness to Relocate to Dehradun – YES/NO

PARAKORE ENTERPRISES PRIVATE LIMITED

EXPLORE • ENHANCE • EMERGE

Dehradun, Uttarakhand

Senior Business Analyst | 9+ Years | e-Governance | Digital Transformation

Work From Office | Immediate Joiner | Dehradun Relocation Mandatory

Only candidates meeting the core experience, joining and relocation requirements should apply.

📌 Senior Business Analyst eGovernance and Digital Transformation (Dehradun)
🏢 Parakore Enterprises
📍 Dehradun