Floor Manager :
- Oversee daily store operations and ensure smooth customer experience.
- Manage staff scheduling, performance, and compliance with company standards.
Floor Supervisor :
- Supervise floor staff to ensure smooth operations and sales performance.
- Maintain customer service standards and resolve queries promptly.
- Monitor product displays, stock levels, and showroom presentation.
- Train and guide team members to improve service and sales techniques.
Customer Relationship Manager :
- Ensure prompt, friendly service across all touchpoints.
- Handle complaints, returns, and escalations with quick resolution.
- Supervise customer care staff, cashiers, and service associates.
- Conduct performance reviews and arrange training.
- Coordinate with store teams to improve customer flow.
- Collect and analyze customer feedback for improvements.
- Assist with loyalty programs and promote store offers.
Visual Merchandising :
- Create attractive displays and layouts.
- Ensure brand guidelines and visual standards.
- Collaborate with marketing and store teams.
- Monitor customer response and sales impact.
- Train staff on presentation techniques.
- Conduct audits for consistency and compliance.
Contact Number : (phone hidden)
Mail ID :
[email protected]
📌 Floor Manager/Floor Supervisor/CRM/Visual Merchandiser (Bengaluru)
🏢 Pothys Retail Private
📍 Bengaluru