Senior Analyst/Domain Expert AI, Agentic AI Automation (Pre-Sales /Advisory)

Key Responsibilities

Deep-dive into specific business processes and identify automation/AI opportunities
Engage with customers to understand current-state workflows and pain points
Map processes to AI, Agentic AI, analytics, and automation use cases
Support solution design with process-level insights
Work closely with domain experts and technical teams during pre-sales
Process Focus Areas
BFSI / Financial Services
o Accounts Receivable / Accounts Payable
o Reconciliation
o Financial regulatory reporting
Healthcare / Insurance
o Claims processing
o Eligibility enrollment
o Member servicing
Manufacturing
o Order management
o Supply chain operations
o Plant / shop-floor operations
Healthcare
Oil Gas
Ideal Background
8-12 years of experience in process operations or transformation
Prior exposure to automation, RPA, AI, or analytics initiatives
Ability to articulate process challenges to both business and technical audiences
Consulting or enterprise transformation experience preferred

📌 Senior Analyst/Domain Expert – AI, Agentic AI & Automation (Bengaluru)
🏢 Serendipity corporate services
📍 Bengaluru