16 Sep
|
Tata Communications
|
Chennai
16 Sep
Tata Communications
Chennai
Jr. Engineer Customer Order Provisioning:
Qualification-Necessary Requirement:
Bachelor of Engineering in Telecom or other allied subjects
Experience-Necessary Requirement:
0 to 2 years of Professional/Technical Experience in Telecom with positive knowledge in Customer coordination.
Major Responsibilities:
1. Customer coordination.
2. Field Engineer Coordination
3. Knowledge on FTTX Provision
4. Basic Telecom Concepts of FTTX
Key performance indicators:
1. Turnaround time of requests within agreed SLA
2. Quality of pack completed to meet agreed SLA
Skill requirements Include skill requirements in domain, leadership and behavioral:
1. Good writing skills - for documentation, training, processes
2. Good understanding of OSP/ISP construction activities
3. Communicate with teams for any additional data / clarification required
4. Good analytical / problem solving skills
📌 Jr Customer Service Executive - Provisioning & Configuration (Chennai)
🏢 Tata Communications
📍 Chennai