16 Sep
|
Backfill Human Resources
|
Bengaluru
16 Sep
Backfill Human Resources
Bengaluru
Executive Customer Delight
- Budget: 3 LPA - 3.5 LPA + 10% Variable
- Location: Koramangala, Bangalore
- Languages: Regional language proficiency preferred, based on the specific requirement - English and Hindi Mandatory along with 1 south Indian Language - Tamil/Telugu/Kannada - 2 South Indian Languages added advantage
- Bengali/Hindi and English requirement as well
- Freshers can apply as well
ABOUT THE ROLE
- We are looking for a dynamic and customer-focused skilled to join our team as a Customer Support Executive.
- The ideal candidate should be fluent in multiple regional languages and possess strong communication skills to handle high-volume customer interactions.
- This role requires prior experience in customer service, the ability to manage up to 100 calls per day, and a commitment to delivering
excellent customer satisfaction.
- Candidates must be flexible to work 6 days a week with a rotational
weekly off.
JOB DESCRIPTION
Key Responsibilities:
Handle inbound and/or outbound customer calls in a professional manner
Resolve customer queries, concerns, and complaints effectively and promptly
Provide accurate information about products, services, or processes
Maintain high levels of customer satisfaction through excellent service
Manage a high call volume (up to 100 calls per day) efficiently
Breakfast/Lunch/Snacks provided
6 days working - Domestic Timing
No Night Shift
Rotational Shift and Week off
📌 Customer Care Executive (Bengaluru)
🏢 Backfill Human Resources
📍 Bengaluru