Role & responsibilities

- Design and deliver scalable Salesforce solutions across front-end, back-end, integration, and data layers.
- Lead the technical design and implementation of Salesforce Data 360/Data Cloud solutions.
- Configure and implement data ingestion, data streams, identity resolution, unified customer profiles, calculated insights, segmentation, and activation.
- Integrate Data 360/Data Cloud with Salesforce products and external enterprise systems.
- Develop Salesforce solutions using Apex, Lightning Web Components, APIs, and platform automation.
- Create application architecture, integration design, data-flow, and technical design documents.
- Guide customers on Salesforce development standards, security, sharing, testing, release management, and environment strategy.
- Evaluate business and technical requirements and translate them into practical, scalable solutions.
- Troubleshoot complex implementation and integration issues and drive them through resolution.
- Identify technical risks, dependencies, and performance concerns and proactively manage them.
- Present and defend technical recommendations to business leaders, architects, developers, and other stakeholders.
- Manage customer expectations and work with third-party partners to resolve complex technical challenges.
- Use AI-enabled development tools and agentic delivery methods to improve delivery speed and quality.
- Mentor junior team members and contribute to internal technical initiatives and reusable best practices.
- Build strong relationships with customers, partners, and internal stakeholders.
- Support successful project delivery and high customer satisfaction.

Mandatory Qualifications

- Minimum 5 years of relevant Salesforce experience, including solution design and hands-on development.
- Hands-on implementation experience with Salesforce Data 360/Data Cloud.




- Strong knowledge of Data Cloud capabilities, including data ingestion, data modeling, identity resolution, unified profiles, calculated insights, segmentation, and activation.
- Experience working as a Salesforce Lead Developer, Senior Developer, Technical Consultant, or Technical Architect.
- Strong experience with Apex, Lightning Web Components, SOQL, Salesforce APIs, and platform automation.
- Experience designing integrations using REST/SOAP APIs, middleware, event-driven architecture, or other enterprise integration technologies.
- Understanding of enterprise architecture areas such as single sign-on, master data management, data security, and integration patterns.
- Experience with front-end and back-end solution development, deployment, release management, and change management.
- Experience working in Agile and/or Waterfall delivery environments.
- Ability to analyze and optimize business processes through technology and system integration.
- Solid customer-facing consulting and stakeholder-management skills.
- Excellent written, verbal, presentation, and technical-documentation skills.
- Ability to explain and defend technical recommendations to both technical and non-technical audiences.
- Bachelors degree in Computer Science, Software Engineering, Information Technology, Business, or a related field.
- Willingness to travel to customer locations as required, averaging approximately 25%.

Preferred Qualifications





- Experience leading Salesforce implementations in mid-sized or large enterprises.
- Experience working within matrixed organizations and driving organizational transformation.
- Knowledge of Salesforce Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, or Agentforce.
- Experience with AI-assisted development tools such as Agentforce development tools, Cursor, or Claude.
- Experience with data governance, consent management, customer identity, and enterprise data platforms.
- Experience mentoring developers or leading technical workstreams.
- Strong executive presence, consultative communication, and storytelling skills.

Preferred Certifications

Candidates with relevant Salesforce certifications will be preferred. Successful candidates may be expected to obtain applicable certifications, including:

- Salesforce Certified Data Cloud Consultant
- Salesforce Certified Platform App Builder
- Salesforce Certified Platform Developer I
- Salesforce Certified Sharing and Visibility Architect
- Salesforce Certified Integration Architect
- Salesforce Certified Agentforce Specialist
- Relevant Agentforce Sales or Service certifications

Leadership Qualities

- Customer Focus: Passionate about delivering measurable customer success.
- Continuous Learning: Curious, hands-on, open-minded, and committed to learning emerging technologies.
- Thought Leadership: Able to communicate a strong technical point of view with confidence and humility.
- Urgency: Moves quickly, takes ownership, and focuses on business results.
- Collaboration: Works generously and effectively across teams, customers, and partners.
- Trust: Operates with integrity and aligns with Salesforce’s core values.
- Adaptability: Performs effectively in fast-changing and uncertain environments.

📌 Senior Technical Consultant - Data 360 (Mandate) (Hyderabad)
🏢 salesforce
📍 Hyderabad