Job Summary*

Define key responsibilities to reflect the duties and responsibilities of this role.

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We are seeking a talented and passionate, Programme Manager to join the Control Simplification Programme.

The Control Simplification initiative focuses on developing comprehensive control standards across the bank, updating our control library and is focused on eliminating and streamlining existing controls to enhance the bank's risk and control capabilities. The programme includes redefining the assurance operating model, automating controls at the source where appropriate, and implementing automated control testing to ensure efficiency and effectiveness in risk management processes.

The role holder will be responsible for supporting the Technology & Data workstream in the programme. This is a large and complex workstream which requires the individual to drive delivery globally and pan bank and ensure we have strong delivery and governance. The role holder will work with the Programme Manager, Technology and Data, supporting the financial management, planning and governance for this critical workstream.

Responsibilities*

Refer to myHR for guidance for each section below.

Strategy & Business*

Development of technology & data roadmap for the Banks Control Framework

1. Work with wider programme workstreams to understand key technology and data requirements

2. Work with key stakeholders in Technology and Risk to understand how these requirements can be delivered

3. Develop a strategic roadmap which is fully socialised across the bank to ensure we have clear vision of our technology and data strategy for Controls

Drive the implementation of technology & data roadmap for the Control Framework

1. Ensure there is a clear implementation plan for delivery of the required technology; Ensure we have a clear plan for how we will manage data so we are using data from a clear golden source

2. Work with key stakeholders to track delivery, managing interdependencies carefully to ensure we have a streamlined and coherent technology architecture

3. Identify key design decisions and ensure the right members of the programme team and stakeholders are involved in ensuring we understand the implications of decisions being made; Act as a thought leader in these decisions.

Automate Control Testing Platform

1. Work with the Transformation workstream in CSP to define Requirements for a Control Testing Platform

- Gather and document requirements for a platform to automate control testing.
- Ensure the platform supports digitization of test scripts, execution of tests, and documentation of results.

2. Collaborate with Tech Teams to Develop and Extend the Platform Bank-Wide

- Work with UK ACG (Tech Team) and CIO Function team to develop the platform.
- Plan and manage the extension of the platform to the rest of the bank.
- Ensure the platform meets the needs of all stakeholders and functions effectively.

Automate Controls

1. Ensure we have a strategic and prioritised roadmap for control automation opportunities identified in the transformation workstream.

2. Develop and gain approval for business cases for delivery of the prioritised opportunities

3. Work with key stakeholders to ensure these approved cases are delivered; Lead strategically to ensure that we understand linkages and areas where we can drive consistency of approach and efficiency.

Control Dashboards and MI

1. Ensure we have a strategic and prioritised roadmap for control dashboards, working with the Framework and Op Model workstream, as well as adjacent programmes

2. Implement the roadmap, carefully managing the dependencies with other programmes and workstreams to ensure we can deliver meaningful MI as soon as possible for key stakeholders

Processes*

Programme Planning & Execution Support:

- Partner with Accountable Executives (AEs)



to manage and deliver the Programme(s), as per commitment in Group Transformation Oversight Committee (GTOC) Investment Proposal and any subsequent approved change requests.
- Define clear programme vision and objectives aligned to the business strategy.
- Guide and review the planning efforts of other project Managers within Programme in the related initiatives.
- Ensure that delivery frameworks are applied consistently across programme and related initiatives.
- Identify key roles and responsibilities within the programme & ensure that the programme is adequately staffed / resourced with the appropriate capabilities throughout its lifecycle.
- Responsible for maintaining programme resource actuals and forecasts in Clarity.
- Ensure that delivery approach for Programme is assessed for risks (e.g. planning 'Big Bang' approaches vs incremental/phased releases) and that these are managed accordingly.
- Monitor process implementation effectiveness, identify key areas for improvement / issues and enhance process / controls embedding for the effective management of risk including reviewing change request approvals (CRAs), go live parameters etc
- Work closely with the relevant business and functional leads / Product Owners and wider set of stakeholders to obtain status updates and determine and agree on required actions.
- Engage global teams on the change delivery standards, framework parameters and cascade necessary updates, rollouts across global markets as applicable.
- Facilitate progress tracking and visualization of work using agile metrics and tools e.g. burndown charts.
- Review programme governance documents / reports / slides with AE & other stakeholders----- Programme steering committee pack, Terms of reference, Business requirement document, Programme plan, Closure Report, Change Requests, PgSC MoM etc as applicable to meet the highest quality standards.
- Manage changes to the programme's scope, schedule, costs and benefits in accordance to the prescribed change control process, whilst minimising disruption and maximising value. Ensure all stakeholders are timely engaged and informed of the changes that are coming.

Financial Oversight:

- Oversee financial governance across multiple projects under the Programme(s).
- Track resource allocations and ensure alignment to funding plans and benefits realization.
- Identify cost-saving opportunities and efficiency levers across delivery.
- Generate and review programme financial reports from clarity for internal programme reviews.

Tooling & Reporting:

- Ensure that programme and related initiatives data is complete, accurate and timely updated in Bank's tools / systems - Azure DevOps, Clarity, including any data remediation requirements to address data quality gaps.
- Develop high-quality reports, dashboards, reporting packs for executive review and insights using Clarity, ADO, Confluence, and MS Excel/PowerPoint.
- Define reporting standards and ensures consistency across programmes.
- Interpret data to identify trends, delivery risks, and opportunities.

Stakeholder Engagement & Communication:

- Lead programme-wide communications, including stakeholder engagement, briefings, and updates.
- Act as a central point across business units, workstreams, and external partners.
- Lead change management efforts by aligning messaging and readiness activities.

Programme Technology Delivery:

- Jointly responsible forthe Programme’s technology implementation along with Business function/CIO.
- Participate in quality management reviews,



process designs, prototypes, and other requirements workbooks to ensure they fulfil stakeholder’s requirements.
- Work in collaboration with the technology team, design team, Architects, and others to execute delivery and meet performance goals for the change initiative / solution.
- Drive the project in a federated / hybrid approach, by combining traditional and agile approaches whenever required and applicable.

People & Talent*

Risk Management*

Risk & Issue Management:

- Own the consolidated risk profile for a programme and related initiatives.
- Drive the culture of proactive risk identification and mitigation across programme teams.
- Drive timely escalation and resolution of high-impact risks and issues to Accountable Executive(s) and governance forums.
- Track interdependencies with other programmes or business units.

Governance*

Programme Governance:

- Submit transformational change (TC) funding requests / business case to the Group Investment Management (GIM) in conjunction with the AE.
- Ensure effective decision-making processes and escalation matrix are in place.
- Manage programme governance through delivery of work and sprint plans, agile ceremonies, and relevant governance forums.
- Engage teams on the framework parameters and cascade necessary updates to required delegates.
- Drive programme delivery & setup programme governance in line with group standards. i.e. Change delivery standards, E-Software development life cycle etc.
- Ensure that the relevant governance and compliance requirements are met, including processes related to vendor onboarding, responsible AI, change risk assessment, cloud governance, processes design, etc.

Closure & Post-Implementation Review:

- Responsible for completing post-implementation review to assess the efficiency and effectiveness of delivery against key criteria and obtain final approvals.
- Review Programme outcomes, verifies advantages realization, and identifies learnings to inform future delivery.
- Ensure closure practices are applied consistently across the Programme and related initiatives.
- Handover benefits management post program closure as per AE’s direction

Regulatory & Business Conduct*

- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- [Fill in for regulated roles]
- Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *

- [Insert local regulator e.g. PRA/FCA prescribed responsibilities and Rationale for allocation].

[Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries]

- Serve as a Director of the Board of [insert name of entities]
- Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)

Key stakeholders*

- Group Transformation Officer
- GTO MT
- Programme Director FFG
- Group Head OTCR
- OTCR MT
- Head Risk & Governance for all businesses and functions (inc T&O;)
- GIA MT
- Business COO teams
- Functions CIO team

Other Responsibilities*

Embed Here for good and Group’s brand and values in XXXX [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role]

📌 Program Manager (Bengaluru)
🏢 PERSOL
📍 Bengaluru