- OS Mastery: Solid knowledge of the Linux Operating System is mandatory.
- Scripting: Basic proficiency in Python and Shell Scripting for automation.
- Infrastructure: Strong grasp of Hardware and Networking fundamentals.
- Cyber Security: 1+ year of relevant experience; a cyber security or related technical background is preferred.
- Prompt Engineering: Working knowledge of prompt engineering and the practical use of AI/LLM tools for documentation, troubleshooting, and analysis.
- Stakeholder Management: Ability to work with multiple stakeholders across teams to produce a single, consistent response.
- Organization: Exceptional organizational skills, with the ability to track parallel requests and deadlines.
- Learning Agility: Ability to quickly learn new technologies, tools, and systems.
- Communication: Excellent verbal and written English skills (essential for customer interaction and documentation).
- Certification: Red Hat Certification (RHCSA/RHCE), Cyber Security Certification is highly preferred.
- Education: B.E. / B.Tech / BCA.
- Languages: English, Hindi, and a local language.

Who You Are:

- Adaptable: You are comfortable toggling between remote system monitoring, hands-on field installation, and desk-based customer documentation.
- Curious: You have a genuine interest in how IoT devices communicate and how AI models are deployed at the "edge."
- Customer-Centric: You can translate complex technical jargon into explicit solutions for clients and stakeholders.
- Security-Minded: You understand why customers ask hard questions about security, and you treat every response as a reflection of our credibility.

- System Monitoring: Proactively monitor a growing fleet of on-field Linux devices to ensure 100% uptime.
- Technical Troubleshooting: Analyze application-level bugs, resolve technical roadblocks, and maintain the health of installed systems.
- Field Deployment: Lead the on-site installation and configuration of our AI products,



ensuring they integrate seamlessly with customer hardware.
- Technical Support Consulting: Act as the technical point of contact for customers, resolving issues and identifying opportunities for system optimization.
- Security Questionnaires: Respond to incoming cyber security questionnaires from current and new customers, uploading them using internal tools and preparing accurate, well-evidenced responses.
- Review Escalation: Review responses for completeness and escalate open items to subject matter experts as needed.
- Documentation NDAs: Coordinate with Sales Engineering, Information Security, and other relevant teams to complete final packaging, send the required documents, and execute NDAs.
- Knowledge Management: Own and maintain the internal tools, answer libraries, and documentation used for cyber security responses.
- Sales Engineering: Assist in preparing technical proposals, security documentation, and the architecture for new client solutions.
- Cross-Functional Collaboration: Partner with Sales, Product Managers, Engineering, and Information Security to define technical guidelines and product specifications based on customer feedback.
- AI-Assisted Productivity: Apply prompt engineering techniques with internal AI tools to draft, summarize, and improve technical and security documentation.

Are you a tech-savvy problem solver with a passion for Linux and the future of AI Brivo is looking for an Operations Engineer to bridge the gap between our cutting-edge AI software and real-world field deployments.
You will keep our on-field systems healthy, install them on customer sites, and act as the technical voice our customers hear - including when they ask hard questions about how we secure their data. This is more than a maintenance role: it is a launchpad into the worlds of DevOps, IoT, Deep Learning, and Cyber Security.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Operations Engineer (Bengaluru)
🏢 Uncanny Vision Solutions
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