Manage & lead a team in International Voice/Blended Process
Handle customer & escalation effectively
Ensure SLA, KPI, & CSAT targets are achieved
Graduation is mandatory with 1 year minimum experience
Salary - 4 to 7 LPA
Location - Navi Mumbai
Required Candidate profile
Minimum 1 year of on-paper Team Leader experience in International BPO
Experience in Voice or Blended process
Excellent communication & team handling
Comfortable in rotational shifts
Immediate joining
Perks and perks
Cab Facility
Virtual Interview
Incentives
Bonus
📌 Team Lead Trainee International BPO Voice/Blended Process -NAVI Mumbai
🏢 White Bulb Technologies India
📍 Mumbai
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