16 Sep
|
UK Realty
|
Mumbai
Roles and Responsibilities :
- Manage customer relationships to ensure high levels of satisfaction and retention.
- Develop and implement effective CRM strategies to drive business growth and revenue increase.
- Escalate complex issues to senior team members or stakeholders when necessary, ensuring timely resolution.
- Analyze data to identify trends, opportunities, and areas for improvement in customer interactions.
Job Requirements :
- 7-9 years of experience in a similar role within the telecom/ISP industry.
- Robust understanding of CRM management principles, including escalation management processes.
- Proven track record of driving business growth through excellent customer relationships.
📌 Customer Relationship Manager (Mumbai)
🏢 UK Realty
📍 Mumbai