Understand customer technical requirements and recommend suitable products.
Prepare technical and commercial quotations.
Provide application and product support to customers.
Coordinate with production, quality, and dispatch teams.
Review customer drawings, specifications, and technical documents.
Handle customer queries related to product performance and applications.
Support the sales team in technical discussions and product presentations.
Maintain technical documentation and customer records.
Assist in recent product development and product trials when required.
Build and maintain long-term customer relationships.
Qualification
Diploma in Mechanical Engineering.
Required Skills
Good technical knowledge of mechanical components and industrial products.
Ability to read engineering drawings and specifications.
Good communication and presentation skills.
Proficiency in MS Office and ERP software.