What You'll Do

- Take the first call with every inbound lead (from ads, referrals, and website enquiries) within 24 hours of lead assignment.
- Run our structured discovery playbook to understand what the customer's business actually needs not just what product they think they want.
- Ask the right qualifying questions to understand company size, current tools in use, urgency, and who the decision-maker is.
- Accurately log every call's details into our CRM (HubSpot) — no lead should go un-updated.
- Identify whether a lead needs a New Zoho Setup, help with an existing Zoho account, or a Support & Fix, and route it correctly.
- Handle common early objections (like “I just want CRM”) using our scripted reframing approach, without being pushy.
- Schedule qualified leads for a demo/technical call with a senior consultant, and brief them beforehand.
- Follow up with leads who aren't ready yet,



keeping them warm for future conversion.

What We're Looking For

- 1–2 years — of experience in inside sales, telesales, customer support, or lead qualification (software/SaaS background is a plus, not mandatory).
- Fluent spoken and written English and Tamil — mandatory.
- Hindi speaking ability — valuable to have.
- Comfortable making outbound calls and handling first-time software buyers who may not be tech-savvy.
- Basic comfort using CRM tools/software — full training provided on HubSpot.
- A patient, consultative communication style — someone who listens before pitching.
- Organized and detail-oriented — this role lives and dies by accurate data capture.

📌 Sales Development Representative (Chennai)
🏢 Amwhiz Media
📍 Chennai