Senior Support Engineer

Experience: 5+ Years
Location: Chennai / Hyderabad / Bangalore / Indore
Preferred Location: Chennai
Work Mode: Hybrid
Notice Period: Immediate / Short Notice Preferred

Key Skills

- Python / Django
- Vue.js
- PostgreSQL
- OpenShift
- Linux Operating System
- Application Production Support
- L2/L3 Support

Secondary Skills

- Azure
- AI Prompting
- AKS
- Oracle Database
- Kafka
- Apache Camel

Key Responsibilities

- Provide L2/L3 production support for applications built on Python Django, Vue.js, and PostgreSQL.
- Analyze, debug, troubleshoot, and resolve complex technical issues in a production setting.
- Work closely with development and engineering teams to identify root causes and implement permanent fixes.
- Monitor application performance, logs, and message flows across Kafka topics, Camel routes, and backend services.
- Support deployments and operational activities on OpenShift, including pod debugging, log tracing, and service monitoring.
- Perform database-related activities involving PostgreSQL,



including query writing, optimization, and troubleshooting.
- Troubleshoot issues related to Linux-based application environments.
- Participate in incident management, problem management, and production support activities.
- Collaborate with cross-functional teams to ensure application availability, stability, and performance.
- Support containerized applications and troubleshoot deployment/runtime issues.

Candidate Profile

- Strong experience in application production support and L2/L3 troubleshooting.
- Hands-on expertise in Python Django, Vue.js, PostgreSQL, and OpenShift.
- Good understanding of Linux operating systems.
- Experience working with containerized applications and cloud platforms.
- Strong analytical and problem-solving skills.
- Good communication and collaboration skills.
- Willingness to travel/visit project locations as required.

📌 Senior Support Engineer (Hyderabad)
🏢 Neuronimbus Software Services
📍 Hyderabad