BRANCH MANAGER - PROFILE
KRAs:
1. Enhancement of Deposit pool from customers.
2. Establishing standards and delivery of service.
3. Sale of non-deposit products. Cross selling targets progressively.
4. Sale of MF and insurance products.
5. Fee income.
6. Branch administration.
7. Regulatory compliance.
8. Manage productivity, morale of branch personnel.
EXPERIENCE:
1. Large branch: 6-8 years banking experience. Medium branch: 4-6 years banking experience.
2. 3-4 years in branch banking.
3. Atleast 2-3 years as branch manager of a branch (for large branch) atleast 1 year as branch manager (for medium branch)
4. Must have had sales experience, liabilities products preferable.
QUALIFICATIONS / QUALITIES:
1. MBA / CA/ CAIIB
2. Should have sales orientation
3. Leadership skills. (Though more tactical than strategic).
4. Thinker : Doer = 40:60
AGE:
1. 28 - 35 years
THE ROLE (bold):
REVENUE GENERATION, CUSTOMER ACQUISITION, CUSTOMER RETENTION, COST EFFICIENCY THROUGH PROCESS

📌 Micro Branch Manager-BRANCH BANKING-Branch Head (India)
🏢 Kotak Mahindra Bank
📍 India