Security Operations Center (SOC) Supervisor

Corporate Security Global Intelligence Operations (GIO)
Security Operations Center (SOC)

Role Summary

The Security Operations Center (SOC) Supervisor supports the Global Intelligence Operations (GIO) by providing operational oversight, shift leadership, and hands on support for real time security monitoring and incident response. This role combines supervisory responsibilities with the ability to perform SOC Operator functions to ensure uninterrupted 24/7/365 operations.

Operating within established procedures and governance frameworks, the SOC Supervisor is responsible for maintaining operational tempo, ensuring quality and consistency in incident handling, and serving as the primary escalation point during assigned shifts.

Primary Responsibilities

- Provide shift level supervision and oversight for SOC Operators, ensuring consistent execution of monitoring, intake, and escalation procedures.
- Actively perform SOC Operator duties as needed to maintain coverage during staffing gaps, surge periods, or complex incidents.
- Serve as the primary escalation point for security incidents requiring advanced judgment, coordination, or leadership awareness.
- Monitor enterprise physical security systems, alarms, and operational dashboards to maintain real time situational awareness.
- Review incident documentation for accuracy, completeness, and adherence to established standards.
- Coordinate response activities with site security teams, Executive Protection, facilities, vendors, and (GIO) counterparts as required.
- Provide real time guidance and decision support to SOC Operators during active incidents.
- Proficiency of the local language of the country were monitoring center is located and English (written and verbal)



is required to support site-level operational needs and coordination with local emergency services Successful completion of enterprise background screening, and any additional vetting required to access corporate security systems.
- Ensure structured shift handovers are completed, including transfer of incident ownership and situational awareness.
- Identify operational issues, procedural gaps, or recurring challenges and elevate them to leadership with recommended improvements.
- Support onboarding, coaching, and day to day performance guidance for SOC Operators.
- Enforce compliance with enterprise security policies, governance standards, and confidentiality requirements.

Qualifications

Required

- 2-4 years of experience in security operations, monitoring, dispatch, emergency coordination, or a related operational role.
- Demonstrated experience working in a Security Operations Center (SOC), Regional SOC (RSOC), or comparable 24/7 operations environment.
- Proven ability to lead or oversee operational activities in real time, high pressure situations.
- Strong written and verbal communication skills, including experience providing guidance and escalation updates.
- Demonstrated ability to balance supervisory responsibilities with hands on operational execution.
- High attention to detail and sound judgment when handling sensitive or high impact security incidents.

Preferred

- Prior experience serving as a lead operator, shift lead, or acting supervisor in an operations center environment.
- Familiarity with enterprise physical security systems, alarm monitoring platforms,



and incident management tools.

Required Skillsets and Competencies

- Shift leadership and real time operational oversight
- Advanced incident triage and escalation decision making
- Hands on security monitoring and response execution
- Quality control and operational documentation review
- Clear, confident, and qualified communication
- Coaching and on the job guidance
- Task prioritization and workload balancing under pressure
- Team collaboration and accountability in a 24/7 operations center environment

VDart: Digital Consulting & Staffing Solutions

VDart is a leading digital consulting and staffing company founded in 2007 and headquartered in Alpharetta, Georgia. VDart is one of the top staffing companies in USA & also provides technology solutions, supporting businesses in their digital transformation journey. Digital consulting services, Digital consulting agency

Core Services:

- Digital consulting and transformation solutions
- Comprehensive staffing services (contract, temporary, permanent placements)
- Talent management and workforce solutions
- Technology implementation services

Key Industries: VDart primarily serves industries such as automotive and mobility, banking and finance, healthcare and life sciences, and energy and utilities. VDart - Products, Competitors, Financials, Employees, Headquarters Locations

Notable Partnership: VDart Digital has been a consistently strong supplier for Toyota since 2017 Digital Transformation Consulting & Strategy Services | VDart Digital, demonstrating their capability in large-scale digital transformation projects.

With over 17 years of experience, VDart combines staffing expertise with technology solutions to help organizations modernize their operations and build skilled workforce capabilities across multiple sectors.

📌 Security Operations Center (SOC) Supervisor (Bengaluru)
🏢 VDart Software Services
📍 Bengaluru