As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring smooth operation of critical applications. The position demands continuous engagement with multiple teams to maintain system stability and support business continuity through effective problem identification and resolution. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to ensure timely resolution of system issues.- Document findings and solutions to enhance knowledge sharing within the team.- Assist in the development and implementation of process improvements to increase system reliability.- Support junior team members by providing guidance and sharing expertise. Professional & Technical Skills: - Must To Have Skills: Proficiency in Configuration Database & CI Management.- Robust analytical skills to troubleshoot and resolve complex system issues.- Experience with configuration management tools and practices.- Ability to manage and maintain configuration items and databases effectively.- Excellent communication skills to interact with technical and non-technical stakeholders.- Capability to work under pressure and handle multiple tasks simultaneously. Additional Information: - The candidate should have minimum 3 years of experience in Configuration Database & CI Management.- This position is based at our BDC7B - SEZ office.- A 15 years full time education is required.

📌 Asset Management (India)
🏢 TRIGENT SOFTWARE PRIVATE
📍 India