14 Sep
|
hr9693640
|
India
We are looking for a motivated and organized Telecalling & Admin Executive to handle customer communication, follow-ups, and day-to-day administrative activities. The ideal candidate should have good communication skills, basic computer knowledge, and the ability to manage multiple tasks efficiently.
Key Responsibilities
Telecalling & Customer Coordination
Make outbound calls to customers, leads, and prospective clients.
Handle incoming calls and respond to customer enquiries professionally.
Follow up with leads, enquiries, quotations, payments, and pending requirements.
Explain company products/services clearly to customers.
Maintain accurate records of calls, follow-ups, and customer interactions.
Schedule appointments and coordinate with customers and the concerned team.
Build and maintain good relationships with existing and prospective customers.
Administrative Responsibilities
Handle routine office administration and coordination activities.
Maintain files, records, documents, and customer databases.
Prepare daily/weekly reports and maintain MIS records.
Manage emails, correspondence,
and other office communications.
Assist in preparing quotations, invoices, letters, and other documents.
Coordinate with internal departments for smooth day-to-day operations.
Maintain office supplies and assist with general administrative requirements.
Support management and other departments with assigned administrative tasks.
Required Skills
Good verbal and written communication skills.
Pleasant and qualified telephone etiquette.
Basic knowledge of MS Office, Word, and Excel.
Good follow-up and customer-handling skills.
Strong organizational and time-management skills.
Ability to multitask and work independently.
Attention to detail and accuracy in documentation.
Positive attitude and willingness to learn.
Qualification & Experience
Any degree / Diploma in any relevant discipline.
Freshers can apply; prior experience in telecalling, customer service, or administration is an advantage.
Basic computer knowledge is required.
📌 WE ARE HIRING TELECALLING AND ADMIN EXECUTIVE, Salem (India)
🏢 hr9693640
📍 India