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Senior ERP Specialist

United States

Job Description

Senior ERP Specialist

Albany, New York

Job Summary

Job DescriptionObjective: Lead the operationalization and governance of the LCS Sales Effectiveness program by establishing strategic clarity and driving proactive risk management across workstreamsStrategic Direction & Workstream Alignment:Define explicit scopes, milestones, and measurable success criteria for each workstream to ensure full clarity of direction across all project leads.Lead recurring operating cadences to track day-to-day progress, align tactical execution with overarching LCS objectives, and prevent scope drift.Prepare Senior Leadership Deliverables: Author and prepare polished briefing materials, process maps, and executive summaries for regular socialization milestones with senior leadersRisk Management & Blocker Resolution:Implement proactive risk-tracking frameworks to identify operational bottlenecks, resourcing constraints, and inter-workstream dependencies early.Establish clear escalation paths, flag critical risks to leadership with actionable mitigation plans, and decisively clear blockers for workstream owners.Field Readiness & Change Management:Drive operational readiness, including field communication rollouts, enablement collateral, and broad socialization initiatives across LCS cohorts.Strategy Execution & Project Management:Independently launch and operationalize immediate "Now" minimization actions across low-hanging fruit communication categoriesDrive stakeholder engagement to identify opportunities to deprecate communications and identify linkages to existing channelsOwn the end-to-end change management process, including further refining the v1 of communications design for LCS and driving socialization initiativesDrive the EOY communications reduction measurement audit scheduled for late December 2026 to validate framework efficacy.Analytics CollaborationFacilitate A/B Testing: To deploy live A/B testing protocols for phase-two automated platform communication categories.Monitor KPI Performance: Coordinate with the analytics team to implement tracking mechanisms and validate overall email volume reductions against target goals.Senior Socialization & GovernancePrepare Senior Leadership Deliverables: Author and prepare polished briefing materials, process maps, and executive summaries for regular socialization milestones with senior leadersAnalyze Test Outcomes: Collaborate with CA Analytics to co-author and package the A/B testing results and strategic recommendations for senior executive readout by late October 2026.

Key Responsibilities

Job DescriptionObjective: Lead the operationalization and governance of the LCS Sales Effectiveness program by establishing strategic clarity and driving proactive risk management across workstreamsStrategic Direction & Workstream Alignment:Define explicit scopes, milestones, and measurable success criteria for each workstream to ensure full clarity of direction across all project leads.Lead recurring operating cadences to track day-to-day progress,



align tactical execution with overarching LCS objectives, and prevent scope drift.Prepare Senior Leadership Deliverables: Author and prepare polished briefing materials, process maps, and executive summaries for regular socialization milestones with senior leadersRisk Management & Blocker Resolution:Implement proactive risk-tracking frameworks to identify operational bottlenecks, resourcing constraints, and inter-workstream dependencies early.Establish transparent escalation paths, flag critical risks to leadership with actionable mitigation plans, and decisively clear blockers for workstream owners.Field Readiness & Change Management:Drive operational readiness, including field communication rollouts, enablement collateral, and broad socialization initiatives across LCS cohorts.Strategy Execution & Project Management:Independently launch and operationalize immediate "Now" minimization actions across low-hanging fruit communication categoriesDrive stakeholder engagement to identify opportunities to deprecate communications and identify linkages to existing channelsOwn the end-to-end change management process, including further refining the v1 of communications design for LCS and driving socialization initiativesDrive the EOY communications reduction measurement audit scheduled for late December 2026 to validate framework efficacy.Analytics CollaborationFacilitate A/B Testing: To deploy live A/B testing protocols for phase-two automated platform communication categories.Monitor KPI Performance: Coordinate with the analytics team to implement tracking mechanisms and validate overall email volume reductions against target goals.Senior Socialization & GovernancePrepare Senior Leadership Deliverables: Author and prepare polished briefing materials, process maps, and executive summaries for regular socialization milestones with senior leadersAnalyze Test Outcomes: Collaborate with CA Analytics to co-author and package the A/B testing results and strategic recommendations for senior executive readout by late October 2026.

Skill Requirements

Other Requirements

Maximum Salary (US):

Minimum Salary (US):

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition,



this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Copyright © 2026 HCL Technologies Limited

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📌 Senior ERP Specialist (India)
🏢 HCLTech
📍 India