Job Role- Zscaler DEX (ZDX)- Enterprise Architecture Advisor

nJob Type- Onsite

nJob Location-Noida and Bangalore

nPrimary - Zscaler Dex Specifically (ZDX) tool - must have 2-3 years hands on exp. If candidates have worked on any other tool in Zscaler Dex , check if they have knowledge and interest to work on ZDX .

nTechnical Experience:

nMust have:

n10+ years of IT experience, 3+ years in managing endpoint tools such as Zscaler Dex/ Nexthink/ 1E Tachyon/ SysTrack.

nMust have exposure to Zscaler Dex (ZDX) with platform and admin certifications, ITIL foundation certification

nProject Management tools – JIRA, Azure DevOps

nExperience of working on ITSM - ServiceNow, Remedy

nPossesses knowledge of Microsoft Applications like MS Visio, MS Excel & MS PowerPoint

nRoles & Responsibilities:





nIdentification of potential use cases to improve user experience, stability, and performance scores in the designated DEX tool

nExperience in implementing and driving automation initiatives

nCreate intake processes to gather requirements from stakeholders

nParticipate in problem hunting sessions to identify opportunities in the workplace

nAnalytical skills to slice and dice the data per use case needs

nCreate Success Plans, Roadmaps and Value Realization documents to help customer achieve business objectives.

nResponsible for customer/stakeholder relationship management

nProvide cross functional supportAct as a liaison between vendor and client

📌 Zscaler DEX (Noida)
🏢 JMD Technologies
📍 Noida