TRANSFORMATION MANAGER (India)

TRANSFORMATION MANAGER (India)

16 Sep
|
Wipro
|
India

16 Sep

Wipro

India

Job Title: TRANSFORMATION MANAGER L1

City: Bengaluru

State/Province: Karnataka

Posting Start Date: 9/14/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.

For additional information, visit us at www.wipro.com.

Role Purpose The purpose of this role is to support delivery leadership teams by ensuring smooth delivery of products and platforms on a technical front.

Do

- Provide technical assurance for all high value products and platforms to clients.
- Define the scope of technical delivery with the client in the agreement to uphold the revenue & reputation of Wipro.
- Ensure successful delivery of critical projects within the organization by mitigating all business and technology related risks.
- Ensure successful software or application release; quality assurance, technical documentation, technical operations, training, and technical support.
- Create and maintain a project plan that tracks the completion and delivery of all IT milestones, including development, quality assurance, documentation, and deployment.
- Highlight issues through the Early Warning System to resolve any escalations proactively.




- Highlight all financial, technical, and functional risks foreseen before the start of the project and escalate them to the delivery teams to bridge the gaps.
- Provide timely technical assistance on client escalations within TAT.
- Support the external audit requirements related to product and platform processes.
- Review the master service agreement terms with respect to technical implementation, the milestones to be achieved & its impact along with termination clauses.
- Provide Technical Solutions that enable root cause analysis and system performance assessments, highlighting solutions in low-performing areas and working alongside to create a performance management plan.
- Understand the legal terms in technical aspects to bridge contractual gaps in contracts.
- Ensure that all contractual and project gaps are closed both technically and techno-commercially.

Deliver No Performance Parameter Measure

1. Technical Delivery Assurance: # of escalations resolved within TAT, minimum process exception, CSAT score, count of met /not met against project delivery plans

Mandatory Skills:

- Transition Management

Experience:

- 8-10 Years

Reinvent your world. We are building a up-to-date Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

📌 TRANSFORMATION MANAGER (India)
🏢 Wipro
📍 India

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