Customer Support Executive – NIGHT SHIFT (Inbound Voice)

Location

Salt Lake, Sector V, Kolkata (On-site with free cab drop service) Shift & Schedule

Night Shift aligned with U. S. time zones Days Off: Fixed weekends – Saturday & Sunday off Schedule: Monday to Friday workweek About the Role

Handle inbound voice calls from U. S. Healthcare service/customers—no sales, no targets. Resolve queries professionally and accurately, ensuring timely issue resolution. Listen actively, empathize, and provide transparent, personalized support. Requirements

Strong communication skills in English (verbal & written), preferably US accent-neutral. Minimum 12th pass; graduation or diploma is a plus. Comfortable working night shifts in U. S. time zones. Preferred: Fresher/Prior experienced, All are welcome. Compensation & Benefits

Gross Salary: ₹19,000–₹23,000 per month Travel Allowance + Subsidized Meals Free Cab Drop after night shift Attendance Bonus: ₹1,000 per month Annual Performance Bonus: Up to ₹15,000 PF & ESI coverage Interested candidates are encouraged to apply immediately: Call HR Neha 85850 00134 for more details

📌 Senior Process Associate (West Bengal)
🏢 Career comfort
📍 West Bengal