Lohono Stays is a distinguished luxury villa rental brand, redefining high-end vacations with curated

nprivate homes and villas for discerning travelers. Built on the ethos of "luxury living, personalized

nexperiences, and exceptional hospitality," Lohono Stays caters to families, groups, and individuals

nseeking exclusive holiday experiences.

nThe brand's portfolio includes stunning villas and estates in sought-after destinations such as Goa,

nAlibaug, Lonavala, Coonoor, Maldives, Phuket, Italy, and more, with plans for continued global

nexpansion.

nWhat sets Lohono Stays apart is its comprehensive service, which includes:

n✔ Fully serviced luxury homes with private chefs, butlers, and housekeeping to deliver a five-star

nstandard

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- 24x7 concierge services, ensuring tailored, attentive service
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- Event hosting and celebration planning in bespoke settings
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- Wellness and rejuvenation offerings designed for relaxation and revitalization
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nLohono Stays is part of the Isprava Group, a leader in luxury real estate and hospitality, and continues to

nredefine luxury travel in India and beyond.

nFor more information visit www.lohono.com

nPosition description: Owns Lohono's villa listings and commercial relationships across all OTA platforms (Booking.com, Airbnb, Agoda, MakeMyTrip, Expedia, Vrbo, Goibibo, etc.). Acts as the bridge between our properties and OTA partners — making sure every villa is correctly listed, competitively priced, parity-compliant, and performing well.

nPrimary Responsibilities:

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- Manage villa listings end-to-end across all OTAs — content, photos, amenities, policies.
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- Operate the channel manager to push rates, inventory, and availability across connected OTAs.
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- Maintain rate parity across channels and fix violations quickly.
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- Load seasonal pricing, promotions, and stay restrictions; track ARI calendars.
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- Reconcile OTA bookings, commissions, and payouts; coordinate with Finance on disputes.
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- Build and maintain working relationships with OTA Account Managers to secure better visibility and placement.
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- Monitor competitor pricing and listing quality; recommend fixes to Revenue.
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- Onboard new villas onto OTA platforms and take them live.
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nAdditional Responsibilities:

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- Weekly/monthly reports on OTA-wise revenue, conversion, and parity.
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- Resolve guest issues escalated via OTA channels.
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- Mentor junior team members on channel manager and extranet workflows.
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nEducational qualifications preferred

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- Degree:Graduate in any stream (Hospitality, Tourism, or Commerce preferred)
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nRequired work experience

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- Industry:Hospitality / Vacation Rentals / Travel / OTA
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- Role:OTA Specialist, Reservations, or Distribution
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- Years of experience:3–5 years, with at least 2 years on a channel manager and OTA extranets
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nKey Performance Indicators:

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- OTA-driven revenue and booking volume
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- Channel-wise occupancy and ADR
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- Rate parity compliance
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- Listing content health (accuracy, photos, completeness)
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- Reconciliation accuracy and dispute TAT
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- New property go-live TAT
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nRequired Knowledge:

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- Major OTA platforms and how their extranets work
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- Channel manager logic (how inventory and rates sync)
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- Rate parity and basics of revenue management (ADR, RevPAR, occupancy)
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- OTA commission structures and payment cycles
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nRequired Skills:

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- Strong relationship management — comfortable working with external partners
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- Solid arithmetic — quick with percentages, commissions, and rate calculations
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- Advanced MS Excel (lookups, pivots, formulas)
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- Channel manager and OTA extranet hands-on experience
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- Explicit written and spoken English
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- Attention to detail and ability to juggle multiple platforms
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nOther details

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- Contract Type:Full-time, permanent
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- Travel:Minimal — occasional partner meetings or property visits
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- Time Constraints:Standard office hours; occasional weekend support during peak season or OTA escalations
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nWork Location: Prabhadevi

nWork Timings: 10 am to 6:30 pm

nWorking Days: Monday to Friday

📌 Senior OTA Specialist (Mumbai)
🏢 Lohono Stays
📍 Mumbai