Experience

8+ years

Locations

Hyderabad, Bhubaneswar, Kolkata, Noida

Shift

Australian – 5:00 AM IST or New Zealand – 2:30 AM IST

Work Mode

Remote; office visit 2 days per month for meetings

Role Summary

We are seeking a senior Dynamics 365 CE CRM Technical Consultant to design, build, integrate and support scalable CRM solutions. The role combines hands-on engineering with technical design, stakeholder collaboration, quality assurance and production support.

Key Responsibilities

•Design, develop, customize and implement Microsoft Dynamics 365 Customer Engagement solutions aligned with business requirements.

•Customize Dynamics 365 Sales, Customer Service and related CE applications.

•Develop and maintain C#/.NET plugins, custom workflows, custom actions, JavaScript/TypeScript components, business rules and Power Automate flows.

•Configure Dataverse tables, columns, relationships, forms, views, business process flows and security roles.

•Build integrations using Dynamics 365 Web API/SDK, REST APIs, OData, custom connectors, Azure Functions, Logic Apps and Azure Service Bus.

•Contribute to solution architecture, technical design, coding standards, security controls and performance optimization.

•Troubleshoot defects and production issues; perform debugging, root-cause analysis, performance tuning and permanent remediation.

•Support development, testing, release, deployment and production activities across environments.

•Collaborate with functional consultants, business analysts, QA teams, DevOps teams and client stakeholders.

•Prepare solution designs, technical specifications,



deployment instructions and support documentation; mentor junior developers where required.

Mandatory Skills & Experience

•Eight or more years of relevant experience, including strong hands-on Microsoft Dynamics 365 CRM/CE technical delivery.

•Advanced skills in C#, .NET, JavaScript, TypeScript, Dynamics 365 plugins, custom workflows and Web API/SDK.

•Strong Dataverse, Power Apps and Power Automate configuration and development experience.

•Proven CRM customization, configuration and integration experience using REST APIs and OData.

•Experience across technical design, development, testing, deployment and production support.

•Strong troubleshooting, documentation, client communication and cross-functional collaboration skills.

•Availability for the Australian or New Zealand shift and for two office-visit days per month.

Good to Have

•Hands-on experience with Azure Functions, Azure Logic Apps and Azure Service Bus.

•CI/CD implementation using Azure DevOps or an equivalent platform.

•Experience with Dynamics 365 Sales and Customer Service modules.

- CRM migration, data integration and workplace-management experience.

•Relevant Microsoft Dynamics 365 or Power Platform certifications.

•Experience leading technical workstreams and mentoring development team members.

Candidate Expectations

•Candidates must be comfortable with the stated shift, work mode and location requirements.

•Compensation will be offered up to the stated budget, subject to experience, skills, interview performance and internal approval.

📌 Senior Microsoft Dynamics 365 CE CRM Technical Consultant (India)
🏢 DataLunix
📍 India