15 Sep
|
upGrad- Study Abroad
|
Bengaluru
15 Sep
upGrad- Study Abroad
Bengaluru
About the Role
We are looking for a Team Lead who will manage a team of Counsellors while personally driving sales for our Nursing and Hospitality Career Pathway Programs to Albania, Korea, and Malta, Japan, Germany. This is a hands- on, individually-billed leadership role — the TL is expected to counsel and close high-value/walk-in leadspersonally, in addition to managing team performance.
Key Responsibilities
Team & Target Management
- Lead, mentor, and manage a team of Counsellors;
assign daily/weekly lead distribution and targets.
- Track individual and team performance against enrolment and revenue targets;
conduct daily reviews and
pipeline audits.
- Train counsellors on program updates, objection-handling, and destination-specific selling points
(Albania/Korea/Malta job market, salary structures, visa timelines).
- Conduct regular call audits, CRM audits, and coach the team on conversion improvement.
Individual Sales Contribution (Hands-on)
- Personally, counsel and close premium/escalated leads, walk-ins, and corporate/institutional tie-ups.
- Own a personal enrolment/revenue target in addition to team targets.
- Represent the organization at seminars, education fairs, and B2B partner meetings to generate direct
business.
- Build channel partnerships (nursing colleges, ITIs, hospitality institutes, sub-agents)
for lead generation.
Operations & Reporting
- Coordinate with the operations/visa and language-training teams to ensure smooth candidate journey post-
enrolment.
- Prepare and present weekly/monthly MIS reports on enrolments, revenue, funnel conversion, and team
productivity to management.
- Monitor competitor pricing, program structures, and market trends across Albania/Korea/Malta corridors;
recommend counterstrategies.
- Handle escalations and ensure high candidate satisfaction and referral generation.
Required Skills & Qualifications
- 4–7 years of overall experience with at least 1–2 years in a team-leading + individual sales capacity.
- Proven experience in overseas education, immigration/visa consultancy, international recruitment, or job
placement sales — Nursing/Hospitality/ Germany, Japan, Korea, Albania, Malta exposure strongly
preferred.
- Demonstrated track record of meeting/exceeding personal and team sales targets.
- Solid leadership, coaching, and people-management skills combined with an aggressive individual sales
orientation.
- Excellent communication, presentation, and negotiation skills.
- Working knowledge of CRM, MIS/Excel reporting.
- Graduate/Postgraduate in any discipline.
📌 Senior Admissions Counsellor (Tl Experience) (Bengaluru)
🏢 upGrad- Study Abroad
📍 Bengaluru