Cradlewell is a mother-and-baby healthcare company supporting first-time parents through expert guidance and in-home care from birth through the baby’s first year.
Role
We are looking for a Sales Operations Intern to support our sales team with lead management, CRM updates, follow-ups and sales reporting.
Responsibilities
- Manage and update leads in the CRM
- Track follow-ups and ensure no lead is missed
- Support WhatsApp and call follow-ups
- Maintain daily sales pipeline updates
- Prepare weekly sales reports
- Track lead sources, conversions and lost-lead reasons
- Build databases of hospitals, doctors and referral partners
- Support CRM automation and AI-based sales workflows
Who We’re Looking For
- Valuable communication skills
- Comfortable speaking with customers
- Organised and detail-oriented
- Basic Excel / Google Sheets knowledge
- Interest in sales, startups and technology
- Ability to take ownership and learn quickly
What You’ll Learn
You’ll get hands-on exposure to sales, CRM, customer management, analytics, automation and AI tools, while working closely with Cradlewell’s founding team.