About the Role You will be responsible for running a Rynox Exclusive Brand Outlet on a day-to-day basis. This is a customer-facing retail role, not a backend inventory or warehouse role. You will manage a small team and handle sales, store operations, and customer interaction. This role requires you to be hands-on, present on the shop floor, and comfortable working independently.

Role Mandate

Run the store efficiently, deliver a strong customer experience, and improve store performance across sales, footfall, and conversion. What You’ll Work On ● Drive store sales by improving walk-ins, conversion, and customer engagement ● Talk to customers, understand their needs, and recommend the right products ● Manage daily store operations, including cash, reporting, and processes ● Maintain inventory accuracy and coordinate with the warehouse ● Plan and manage stock requirements for the store ● Track store performance and take action where needed ● Manage and guide Sales Executives to ensure discipline and performance ● Maintain store upkeep, display, and overall in-store experience ● Manage store social media and Google Business updates ● Execute in-store activities and events ● Coordinate with warehouse, finance, and marketing teams How You’ll Work ● Work independently while managing the store end-to-end ● Stay actively present on the shop floor and interact with customers ● Balance sales, operations,



and admin responsibilities through the week ● Follow SOPs and reporting processes with discipline ● Work with Cluster/HQ teams while executing at the store level ● Handle multiple responsibilities in a fast-paced setting ● Stay calm and professional in all customer interactions ● Take initiative to improve store performance and customer experience What Success Looks Like ● Month-on-month growth in store revenue ● Increase in footfall and better conversion rates ● Positive customer reviews and feedback ● Accurate records and well-managed store operations ● Reduced ageing of store inventory ● Disciplined and punctual store team ● Clean, well-maintained, and well-displayed store Prior Experience ● Minimum 3 years in retail store or outlet management ● Experience in apparel, sporting goods, motorcycle gear, automotive, consumer electronics, or similar retail environments with direct customer interaction ● Experience managing small teams and handling both sales and operations ● Experience in assisted selling environments is preferred ● Ability to communicate in English and the local language ● Familiarity with motorcycling or riding gear is a plus, not mandatory Educational Background ● No specific degree required ● Relevant retail or business education is a plus Growth Opportunity ● Opportunity to run a store as an independent business unit ● Exposure to sales, operations, inventory, and marketing

📌 Retail Store Manager (Kolkata)
🏢 Rynox Gears
📍 Kolkata