Location: Noida
Other locations: Anywhere in Country
Salary: Competitive
Date: Aug 26, 2026
Job description
Requisition ID: 1686111
At EY, we’re all in to shape your future with confidence.
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
Service Now Associate Director
Education Level
- High School Diploma/GED, Technical Diploma, Associate’s Degree/College Diploma, Non-Degree Program, Bachelor’s Degree, Master’s Degree, Doctorate Degree, Higher Degree, Other
- Bachelor’s or Masters
Job purpose
The incumbent should be able to lead a group in Service Now Practice and provide directions and strategies to growing the firm’s Service Now footprint managing large and complex Service Now implementation, product development and sales enablement. This is a global role and candidate should have experience in working with large global teams spread across multiple geographies
Responsibilities, Qualifications, Certifications - External
Requirements (including experience, skills and additional qualifications)
Technical skills requirements
- Lead sales and pre-sales work in Service Now, respond to client proposals, participate in orals and help growing Service Now business
- Should have in-depth knowledge and understanding of Service Now Partner ecosystem, licensing model and platform management models.
- Capable in designing and developing large solutions combining Service Now platform, automation and workflow capabilities for EY cusotmers
- Lead offshore team in all the Service Now modules like ITSM, ITOM, ITBM, HRSD, Sec Ops. The role will spread across blueprint, design, configuration, build and roll out phase.
- The role involves knowledge and experience of both functional and technical aspect for a successful implementation, working closely with various stakeholders like business, process leads and offshore team.
- Propose and deliver proj
📌 ServiceNow-Senior Manager (Noida)
🏢 EY
📍 Noida