Job Description

Role Overview:

n

The role will involve partnering with business teams and HRBPs to identify capability

n

requirements, design and execute learning interventions, manage digital learning and

n

LMS initiatives, and track learning effectiveness through data and insights.

n

Key Responsibilities

n

Partner with business teams and HRBPs to identify learning and capability

n

gaps and translate them into appropriate interventions.

n

Design and execute role-based learning journeys aligned with business and

n

functional requirements.

n

Manage induction and onboarding learning programs for new employees.

n

Design and coordinate behavioural, functional, product, process and leadership

n

development interventions.

n

Create blended learning solutions using classroom, virtual, digital and

n

experiential learning methodologies.

n

Continuously identify opportunities to improve learning experience and program

n

effectiveness. End-to-End Learning Program Management

n

Own learning initiatives from requirement gathering and design through

n

execution, evaluation and reporting.

n

Manage program content, communication, participant coordination, logistics,

n

faculty, vendors and post-program activities.

n

Work with internal subject matter experts and external facilitators to develop and

n

deliver relevant learning solutions.

n

Ensure timely execution and high-quality learner experience across programs.

n

Develop learner communication and engagement initiatives to improve

n

participation and completion.

n

LMS & Digital Learning

n

Support and manage LMS governance,



including content management, learner

n

administration, reporting and data accuracy.

n

Curate relevant digital learning content based on role and capability

n

requirements.

n

Drive adoption and engagement of digital learning platforms across employees.

n

Develop and manage digital learning journeys, microlearning and other

n

technology-enabled learning interventions.

n

Identify emerging L&D; technologies and practices that can improve learning

n

effectiveness and scalability.

n

L&D; Analytics & Effectiveness

n

Develop and maintain L&D; dashboards, MIS and reports covering participation,

n

completion, learning hours, effectiveness and other relevant metrics.

n

Analyse learning data and provide actionable insights to HR and business

n

leadership.

n

Track program effectiveness through feedback, assessments, knowledge checks

n

and other evaluation mechanisms.

n

Prepare periodic L&D; reviews and presentations for leadership.

n

Support development of data-driven approaches to measure learning impact. Stakeholder & Vendor Management

n

Build robust working relationships with business leaders, functional heads,

n

HRBPs and other internal stakeholders.

n





Understand business priorities and translate them into practical learning

n

solutions.

n

Manage external trainers, consultants, content providers and other learning

n

partners.

n

Coordinate vendor onboarding, program execution, feedback and performance

n

evaluation.

n

Ensure learning interventions are delivered within agreed timelines and budgets.

n

Desired Skills & Experience

n

• 6–10 years of relevant experience in Learning & Development, preferably in

n

BFSI or a large corporate environment.

n

• Hands-on experience in designing and executing learning and capability

n

development programs.

n

• Experience managing induction, role-based learning journeys and

n

functional/behavioural interventions.

n

n
- Strong experience in end-to-end learning program management.
n
- Good understanding of LMS governance, digital learning and content
n

n

curation.

n

• Ability to build and analyse L&D; dashboards and MIS and present insights to

n

stakeholders.

n

n
- Strong stakeholder management and communication skills.
n
- Valuable project management and execution capabilities with the ability to manage
n

n

multiple initiatives simultaneously.

n

n
- Strong proficiency in MS Excel and PowerPoint.
n
- Exposure to Power BI, learning analytics or other reporting/visualisation
n

n

tools will be an advantage.

n

n
- MBA/PGDM in HR, Learning & Development or a related discipline preferred.
n
- BFSI / Mutual Fund / Financial Services experience will be an added
n

n

advantage.

📌 Manager - Learning & Development (Mumbai)
🏢 Ace Recruitment & Placement Consultants
📍 Mumbai