Operations, Logistics & Quality Control Specialist

Company Description

Mrs. G is a multi-designer e-commerce platform for Indian occasion and bridal wear, connecting the global diaspora with 100+ curated designers from India. Built on a made-to-order model with direct-from-India fulfillment, Mrs. G offers custom fit, rigorous quality checks, concierge bridal styling, and worldwide shipping across key markets including the US, UK, UAE, Canada, and Australia. Founded by Sana Chopra, the company is headquartered in Miami, USA and has a back office in Delhi, India.

About the Role

We're looking for a highly organized, detail-obsessed Operations, Logistics & Quality Control Specialist to own the end-to-end order journey - designer coordination, production follow-ups, quality checks, packaging, logistics, and export documentation. You'll work closely with designers, shipping partners, and our internal team to make sure every order meets our standards and reaches the customer accurately and on time. It's a hands-on role with real ownership across functions.

What You'll Do





*Order Management*
- Prepare purchase orders from customer orders and share them with designers
- Coordinate with designers to keep production on schedule and delivered within required timelines
- Monitor production, proactively follow up on pending orders, and resolve delays
- Maintain accurate order tracking from production through final delivery
- Package garments to customer requirements and company standards before dispatch

*Quality Management*
- Coordinate virtual quality inspections with designers at various production stages to catch defects early
- Perform thorough QC on all garments received before shipment
- Work with designers and suppliers to establish and maintain consistent quality standards
- Identify, document, and communicate defects, alterations, or discrepancies, and follow through on corrective action
- Maintain detailed QC records - photographs, inspection reports, and issue lo

📌 Operations, Logistics (New Delhi)
🏢 Mrs. G
📍 New Delhi