16 Sep
|
Clair Skin Clinic
|
South East Delhi
16 Sep
Clair Skin Clinic
South East Delhi
Receptionist / Administrator
Clair Skin Clinic
South Extension 2
South East District, Delhi
Job Description
We are looking for a friendly, skilled, and organized Receptionist / Administrator to join our skin and aesthetic clinic. The ideal candidate should have excellent communication skills, a pleasant personality, and the ability to manage front-desk and administrative responsibilities efficiently.
Key Responsibilities
- Welcome and professionally assist patients visiting the clinic.
- Manage front-desk operations and patient appointments.
- Answer incoming calls, WhatsApp messages, and patient inquiries.
- Schedule, reschedule, and confirm appointments.
- Maintain patient records and ensure accurate data entry.
- Coordinate patient flow and communicate with doctors and the clinic team.
- Explain basic clinic information, packages, and procedures to patients.
- Follow up with patients regarding appointments and treatment visits.
- Handle billing, payments, receipts, and basic administrative tasks.
- Maintain a clean, organized, and welcoming reception area.
- Assist in daily clinic administration and coordination.
- Maintain confidentiality of patient information.
- Ensure a high standard of patient service and overall patient experience.
Requirements
- Minimum 1–3 years of experience in reception, administration, hospitality, healthcare, or a similar role.
- Experience in a dermatology, aesthetic, dental, cosmetic, or healthcare clinic will be an advantage.
- Excellent communication and interpersonal skills.
- Good spoken English and Hindi.
- Presentable, confident, and polite personality.
- Good computer skills and knowledge of MS Office.
- Experience with appointment management/CRM software is preferred.
- Ability to handle multiple tasks in a busy clinic environment.
- Strong customer-service and patient-handling skills.
Preferred Skills
Reception Management | Patient Coordination | Appointment Scheduling | Telecalling | WhatsApp Communication | Bi
📌 Receptionist/Administrator (South East Delhi)
🏢 Clair Skin Clinic
📍 South East Delhi