Operations Manager (Chief of Staff - Founder's Office) (Panchkula)

Operations Manager (Chief of Staff - Founder's Office) (Panchkula)

16 Sep
|
Genesis Educates
|
Panchkula

16 Sep

Genesis Educates

Panchkula

Genesis Educates is an education mentoring institution based in

Panchkula, running three branches across Tricity (Panchkula Sector 15,

Sector 20 and Zirakpur). We work with students of Classes 8-12 across

CBSE and ICSE, alongside JEE, NEET and NDA preparation. We have served over 15,000 families since 2009.

We are hiring one person to work directly with the Founder as Chief of

Staff, running operations across all three branches.

This is not a support role. You will own the machine.

WHAT YOU WILL OWN

- Day-to-day operations across all three branches, with the admin teams on ground reporting to you
- Every enquiry from first call to enrolment - follow-up discipline,

ownership of each lead, and closing the parents who are still deciding

- Parent communication, including our WhatsApp communities
- Live dashboards in Google Sheets covering admissions, retention,

attendance and fees

- Building systems and improving efficiency using AI tools
- Working directly with the Founder on strategy, then executing it on ground

WHAT WE ARE LOOKING FOR

- 4 years in operations, centre management, branch management or a similar role, with people reporting to you
- Robust process and follow-through - systems that hold when nobody is watching
- Confident,



warm communicator who is comfortable speaking with parents directly and closing conversations
- Working proficiency in Google Sheets; genuine curiosity about AI tools
- Based in or willing to relocate to Tricity, and able to be on ground in

Panchkula daily

You do not need a background in education. We welcome strong operators from hospitality front office, retail store management, healthcare administration, banking branch operations and similar fields.

WHAT WE OFFER

- Fixed salary of Rs 6,00,000 to Rs 8,00,000 per year, based on experience and fit
- An uncapped performance incentive on every admission
- Direct access to the Founder and to how a 17-year-old business actually runs
- A clear path to leading operations as Genesis expands beyond three branches

PLEASE NOTE

Peak admission season runs from March to May, and parents are most available during evenings and weekends. This role requires flexibility during those periods.

HOW TO APPLY

Every applicant completes a short written application form. It takes approximately 20 minutes. Applications without the form will not be reviewed.

Form: https://docs.google.com/forms/d/e/1FAIpQLSfUKbmQs17JkjwSlpX_D3_75CU5dMlQDrV2q25obVkBS1pe9Q/viewform

Every application is read personally by the Founder, with a response

- within 48 hours.

📌 Operations Manager (Chief of Staff - Founder's Office) (Panchkula)
🏢 Genesis Educates
📍 Panchkula

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