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- Provide first-line support for end-user computing devices, including desktops, laptops, and mobile devices.
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- Troubleshoot hardware and software issues, ensuring timely resolution.
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- Assist in onboarding current users, including setup and configuration of devices.
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- Collaborate with cross-functional teams to implement and enhance EUC solutions.
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- Maintain documentation of support processes and update knowledge base articles.
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- Ensure compliance with security protocols and IT policies.
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- Participate in training sessions to educate users on new technologies and processes.
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📌 End User Computing Engineer (Mumbai)
🏢 Neurealm
📍 Mumbai
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