Major Responsibilities

n

n
- Manage overall laboratory operations covering testing of concrete, soil, aggregates, steel and other construction materials.
n
- Maintain the laboratory's NABL accreditation and ensure ongoing compliance with ISO/IEC 17025 requirements.
n
- Oversee calibration, maintenance and validation of laboratory testing equipment and instruments.
n
- Review, verify and approve laboratory test reports prior to issuance to clients.
n
- Plan and manage laboratory staffing, workload allocation and technician training.
n
- Coordinate with clients and project teams on testing requirements, schedules and report turnaround.
n
- Lead internal and external NABL audits and drive closure of audit observations/non-conformances.
n
- Implement and maintain the laboratory's quality management system (QMS) documentation.
n
- To develop current testing as per relevant IS standards
n
- Plan, implement and control the cost budget in the area of responsibility in cooperation with his/her superior and manage activities in case of deviations
n
- Build up client relations with major accounts / potentials.
n
- Organize dedicated PR and Marketing events foreseen in budget.
n

nCriteria for Performance Evaluation (KPIs)

n

n




- Sustained NABL accreditation with zero major non-conformances in audits.
n
- Accuracy and turnaround time of test reports.
n
- Compliance with equipment calibration and QMS requirements.
n
- Achievement of laboratory revenue, sales, OP and utilization targets.
n
- Client relationship – Retention and Growth.
n
- Cost Optimization
n
- Account receivables and manage cash flow.
n
- Compliance of internal and external guidelines, policies, procedures.
n
- Internal and external customer service satisfaction (e.g. number of complaints)
n
- Development and management of resources
n

nQualification and Experience

n

n
- Graduate in Civil Engineering with a minimum of 15 years of overall experience in material testing, including at least 5 years managing a NABL accredited testing laboratory.
n
- Work experience in NABL Accredited Labs preferred.
n

nSkills & Qualities:

n

n
- Strong knowledge of ISO/IEC 17025 and NABL accreditation requirements.
n
- Proficiency in laboratory quality management systems and documentation.
n
- Eye for detail - in reviewing test data and reports.
n
- Firmness in enforcing testing protocols and audit discipline.
n
- Collaborative and responsive personality.
n

📌 Manager - Lab, Building & Infrastructure (Hyderabad)
🏢 Bureau Veritas
📍 Hyderabad