Job Description

Position Name: Portfolio Success Manager – Venture Partner and Sprint Excellence

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Reports To: Head of Portfolio Success

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Location: Bangalore / Chennai/ Hyderabad

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Role Overview:

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This role makes sure companies in our accelerator program get real, lasting value from the support they receive. Each company is paired with a Venture Partner (VP), a dedicated advisor who works with them for 12–15 months, guiding them through their growth journey. This role owns that relationship: making sure VP calls happen on schedule, cover the right ground, and, most importantly, actually lead to change inside the company.

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It also plays an active part in Sprint, a focused 90-day period of hands-on support that companies go through early in the program, not just tracking whether it's on schedule, but assessing whether it's genuinely delivering value, and stepping in when it isn't.

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Key Responsibilities:

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Manage the Venture Partner Relationship

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- Make sure every company has an active, engaged VP throughout their 12–15 month journey with us.
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- Track that a new company's first two calls with their VP happen on time and result in a transparent plan for what the company needs to work on.
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- Review that plan for quality, and confirm the company is on board with it.
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Track Calls & Follow-Through

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- Make sure VPs check in with companies at the mid-point and end of each work cycle, and that these calls are properly documented.
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- Ensure regular check-in calls are happening in between.
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- Check whether companies are actually acting on what the VP recommends, this is the real measure of whether the relationship is working.
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Manage Feedback

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- Regularly ask companies how their VP relationship is going.
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- If something isn't working, raise it with the VP directly and help course correct.
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- Be the first point of contact if a company or VP needs something to change.
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Drive Sprint Excellence

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- Keep an eye on whether a company's first support sprint is on track and finishing on time.
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- Go beyond paperwork: assess whether the sprint is genuinely helping the company make progress, not just hitting scheduled milestones.
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- Flag quality issues or a sprint that's off-track to the assigned expert or the Head of Portfolio Success, and help course correct.
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- Make sure basic sprint paperwork, like the kickoff document, is completed.
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- Feed sprint details, like hiring numbers or funding raised, into shared reports.
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Keep Records & Reporting

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- Maintain simple, accurate dashboards tracking VP calls and sprint status for every company.
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- Flag any issues or bottlenecks to the Head of Portfolio Success.
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Key Outcomes:

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- Onboarding calls with new companies completed, with a plan the company agrees to.
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- Mid-point and closing calls completed and documented, every cycle.
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- Regular check-in calls happening and tracked.
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- Companies acting on what their VP recommends.
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- Feedback collected and relationship issues resolved.
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- Sprint paperwork and timelines on track.
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- Sprint quality and value assessed, with issues flagged and addressed.
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- Company data, hiring, funding, next steps, accurate and up to date.
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Qualifications & Experience:

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- 6–10 years in program management, client success, or relationship management; startup, impact, or development sector experience preferred.
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- Comfortable managing long, ongoing relationships (12+ months), not just short projects.
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- Experience working with external advisors, consultants, or mentors.
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- Good at judging whether a conversation or piece of delivery work is actually landing, and coaching people to improve it.
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- Comfortable with dashboards and tracking tools.
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- Strong communicator, equally comfortable with founders and senior advisors.
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- Organized, detail-oriented, and comfortable with a role that will evolve as the team grows.
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📌 Portfolio Success manager- Accelerate (Bengaluru)
🏢 National Entrepreneurship Network
📍 Bengaluru