: Senior Manager Human Resources Service Center (Hyderabad)

: Senior Manager Human Resources Service Center (Hyderabad)

16 Sep
|
FedEx
|
Hyderabad

16 Sep

FedEx

Hyderabad

Manage the delivery and governance of FedEx’s global total rewards, wellness, and mobility administration services from the GCS, ensuring accurate, compliant, and employee-centered execution across compensation, benefits, wellness, and mobility programs. Drive operational excellence, service quality, and vendor coordination to support enterprise workforce priorities and seamless employee experiences.

Key Responsibilities
- Manage and oversee the operational delivery of total rewards, wellness, and mobility programs across global employee populations, ensuring consistent, high-quality service execution.
- Lead and direct GCS-based administration and operational support for compensation programs, wellness initiatives, employee perks coordination, and mobility services.
- Ensure accurate and compliant execution of global compensation activities, including merit review planning, incentive administration, compensation communications, and budget coordination.
- Manage global mobility operations, including assignment management, relocation coordination, immigration support,



and policy compliance activities.
- Monitor the overall effectiveness and operational performance of total rewards, wellness, and mobility programs through service metrics, employee feedback, and operational KPIs.
- Partner with HR COEs, HR Business Partners, vendors, and business leaders to ensure tight alignment between operational delivery and enterprise workforce priorities.
- Oversee vendor governance, coordination, and performance management activities across wellness providers, mobility vendors, and rewards administration partners.
- Serve as the senior GCS escalation point for operational issues related to compensation administration, wellness program support, and employee mobility services.

Knowledge & Experience
- Extensive experience in total rewards operations, mobility administration, wellness program delivery, or HR shared services environments within large global organizations.
- Str

📌 : Senior Manager Human Resources Service Center (Hyderabad)
🏢 FedEx
📍 Hyderabad

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