Job Description

Customer Support Executive – NIGHT SHIFT (Inbound Voice)

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Location

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- Salt Lake, Sector V, Kolkata (On-site with free cab drop service)
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Shift & Schedule

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- Night Shift aligned with U.S. time zones
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- Days Off: Fixed weekends – Saturday & Sunday off
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- Schedule: Monday to Friday workweek
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About the Role

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- Handle inbound voice calls from U.S. Healthcare service/customers—no sales, no targets.
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- Resolve queries professionally and accurately, ensuring timely issue resolution.
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- Listen actively, empathize, and provide clear, personalized support.
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Requirements

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- Strong communication skills in English (verbal & written), preferably US accent-neutral.
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- Minimum 12th pass; graduation or diploma is a plus.
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- Comfortable working night shifts in U.S. time zones.
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- Preferred: Fresher/Prior experienced, All are welcome.
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Compensation & Advantages

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- Gross Salary: ₹19,000–₹23,000 per month
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- Travel Allowance + Subsidized Meals
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- Free Cab Drop after night shift
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- Attendance Bonus: ₹1,000 per month
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- Annual Performance Bonus: Up to ₹15,000
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- PF & ESI coverage
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Interested candidates are encouraged to apply immediately: Call HR Neha 85850 00134 for more details

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