About the Role
We are looking for a
Google Business Profile (GMB) Specialist
who can independently manage the complete lifecycle of Google Business Profiles for multiple clients—from
listing creation and verification to optimization, reviews, troubleshooting, and ongoing management
.
Key Responsibilities
- Manage Google Business Profiles end-to-end for multiple clients and locations.
- Create, claim, verify, and optimize new Google Business Profiles.
- Handle
GMB verification
, including video verification, postcard/phone/email verification wherever applicable.
- Resolve suspended, disabled, duplicate, and unverified listings.
- Manage business information including
name, address, phone number, category, hours, services, photos, and attributes
.
- Handle
multiple-location and bulk listing management
.
- Monitor and resolve Google listing-related issues and escalations.
- Manage and optimize
Google Reviews
, including review monitoring and response management.
- Identify incorrect information, duplicate listings, and potential profile issues.
- Coordinate with clients to collect required documents, credentials, videos, and business information for verification.
- Work closely with the internal team to troubleshoot Google Business Profile/API-related issues.
- Monitor listing health and ensure profiles remain accurate and compliant with Google's guidelines.
- Maintain proper records of all listings, verification status, issues, actions taken, and resolutions.
- Stay updated with
Google Business Profile policies, verification processes, and product changes
.
Client Coordination
- Communicate directly with clients regarding GMB requirements and verification.
- Guide clients step-by-step during
video verification and other verification processes
.
- Follow up with clients for missing information or required documents.
- Explain GMB issues and solutions in easy, non-technical language.
- Ensure issues are tracked and resolved within agreed timelines.
Reporting & Ope
📌 SEO/GMB Specalist (Noida)
🏢 Rannkly
📍 Noida