Job Description – Admission Counselor Position: Admission Counselor Department: Admissions Location: Jaipur Industry: Education / International School Reporting To: Head of Admissions / School Leadership About the Role We are looking for an experienced, student-centric, and proactive Admission Counselor to manage prospective parent enquiries and guide families throughout the school admission journey. The ideal candidate should have excellent communication and interpersonal skills, a customer-focused approach, and the ability to effectively communicate the school's vision, academic programmes, learning philosophy, and overall value proposition to prospective families. The Admission Counselor will play a key role in converting enquiries into admissions while ensuring that every prospective family receives a professional, informative, and positive experience. Key Responsibilities 1. Enquiry & Lead Management - Handle admission enquiries received through phone calls, emails, walk-ins, website, social media, and other digital channels. - Understand the requirements and expectations of prospective parents and provide appropriate information. - Maintain regular follow-ups with prospective families and ensure timely responses to all enquiries. - Manage the admission enquiry pipeline and track leads from initial enquiry through enrolment. 2. Parent Counselling & School Representation - Counsel prospective parents regarding the school's curriculum, academic programmes, teaching methodology, facilities, activities, and overall educational philosophy. - Clearly communicate the school's vision, mission, values, and unique value proposition. - Address parent queries and concerns professionally and provide accurate information. - Build strong relationships with prospective parents and create a positive impression of the school. 3. School Tours - Conduct professional and engaging campus/school tours for prospective families. - Explain key facilities, learning spaces, programmes, activities, and student experiences during the tour.



- Personalise the school tour based on the interests and requirements of the family. - Ensure prospective parents receive a welcoming and memorable experience. 4. Admission Process Management - Guide parents through the complete admission process, including: - Enquiry and registration - Application submission - Documentation - Assessments/interactions - Admission decision - Fee/payment formalities - Final enrolment - Coordinate with academic, administration, finance, and other relevant departments to ensure a smooth admission experience. - Keep parents updated about the status of their application at every stage. 5. Data & MIS Management - Maintain accurate and updated records of enquiries, leads, follow-ups, applications, conversions, and enrolments. - Regularly update the admission CRM/MIS or other lead management systems. - Prepare admission-related reports and provide regular updates to the reporting manager. - Monitor lead conversion and follow-up effectiveness. 6. Parent Relationship Management - Develop and maintain strong relationships with prospective and newly enrolled families. - Ensure timely and professional communication throughout the admission journey. - Handle parent concerns and coordinate with the concerned teams for resolution. - Maintain a high level of professionalism and confidentiality while dealing with families. 7. Admission Events & Outreach - Support and participate in Open Houses, admission events, school exhibitions, parent interactions, workshops, and outreach activities. - Assist in school marketing and admission campaigns when required.



- Support other admission-related activities and initiatives assigned by the management from time to time. Required Skills & Competencies - Excellent verbal and written communication skills. - Strong counselling, presentation, and interpersonal skills. - Customer/parent-centric approach with strong relationship-building ability. - Good understanding of the school admission process and education sector. - Robust follow-up and lead-conversion skills. - Ability to confidently conduct school tours and presentations. - Good coordination and organisational skills. - Proficiency in MS Office, CRM/MIS, email, and digital communication platforms. - Ability to handle multiple enquiries and priorities effectively. - Professional appearance, positive attitude, and confident personality. Educational Qualification - Bachelor's degree in Education, Business Administration, Marketing, Communication, Psychology, or a related field. - A postgraduate qualification will be an added advantage. Experience - 3–6 years of relevant experience in school admissions, counselling, education sales, customer relationship management, or a similar role. - Experience in IB / IGCSE / International / Premium K-12 schools will be preferred. - Candidates with strong experience in parent counselling and admission conversion may also be considered. Key Performance Indicators (KPIs) - Number of qualified admission enquiries handled. - Lead-to-application conversion. - Application-to-enrolment conversion. - Timeliness and quality of follow-ups. - Parent satisfaction and experience. - Accuracy of admission MIS/CRM data. - Participation and contribution to admission events and outreach initiatives. Ideal Candidate Profile The ideal candidate will be a confident communicator, empathetic counsellor, and relationship builder who can understand the needs of parents and effectively present the school's educational offerings. The person should be target-oriented while maintaining a warm, professional, and student-first approach.

📌 Admission Counselor (Jaipur)
🏢 The Kulish School
📍 Jaipur