Job Description

Aleido India is looking for a Documentation Team Lead to for our Bengaluru delivery centre. This is a hands-on leadership role responsible for coordinating documentation activities, guiding the team, ensuring quality and timely delivery, and serving as the primary day-to-day interface between client stakeholders and the documentation team.

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The ideal candidate combines strong technical communication expertise with people leadership, delivery coordination, and a passion for contemporary content practices.

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In addition to driving delivery excellence, the Team Lead will champion the adoption of AI and automation to improve documentation quality, productivity, and customer outcomes.

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This role is suited to an experienced technical communicator who enjoys leading teams, working closely with clients, and building scalable documentation practices in a global delivery environment.

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Key Responsibilities

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Team Leadership

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- Lead, mentor, and develop a team of technical writers and documentation specialists.
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- Allocate work, manage priorities, and ensure effective utilisation of team capacity.
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- Provide coaching, feedback, and guidance on documentation best practices.
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- Support onboarding and knowledge transfer for new team members.
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Delivery Coordination

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- Plan and coordinate documentation activities to ensure deliverables are completed on schedule and to agreed quality standards.
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- Monitor progress, identify risks, and drive timely resolution of delivery issues.
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- Ensure adherence to documentation processes, templates, style guides, and quality requirements.
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- Track team performance against agreed delivery objectives.
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Client Collaboration

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- Act as the primary day-to-day contact for documentation-related discussions with client stakeholders.
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- Participate in regular planning, status, and review meetings.
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- Understand client priorities and communicate requirements clearly to the team.
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- Provide timely updates on progress, risks, dependencies, and improvement initiatives.
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Quality & Continuous Improvement

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- Establish and maintain high standards for technical documentation quality.
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- Drive improvements in documentation processes, workflows, and content governance.
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- Promote content reuse, standardisation, and efficient authoring practices.
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- Identify opportunities to improve productivity, consistency, and user experience.
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AI & Innovation

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- Lead the adoption of AI-enabled documentation practices across the team.
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- Evaluate and implement tools and approaches that improve content creation, review, quality assurance, knowledge management, and content reuse.
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- Coach team members on the effective and responsible use of AI in technical communication.
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- Measure and communicate the benefits of AI initiatives and process improvements.
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Reporting & Stakeholder Communication

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- Prepare and share regular status reports and delivery metrics.
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- Maintain visibility into team performance, risks, dependencies, and action plans.
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- Escalate issues proactively and coordinate resolution with relevant stakeholders.
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Required Experience

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- 6–10 years of experience in technical communication, technical writing,



or documentation services.
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- Minimum 2 years of experience leading documentation teams or coordinating documentation delivery.
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- Demonstrated experience working directly with clients or business stakeholders.
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- Experience in telecom, networking, software, enterprise technology, or related technical domains is preferred.
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- Proven experience implementing or driving AI initiatives within technical communication or content operations.
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Skills & Competencies

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- Strong technical writing and information development expertise.
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- Experience with structured authoring, content management systems, and documentation workflows.
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- Excellent communication, stakeholder management, and team leadership skills.
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- Understanding of AI applications in technical communication and content operations.
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- Strong planning, prioritisation, and problem-solving abilities.
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- Ability to balance hands-on involvement with leadership responsibilities.
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About Aleido

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Aleido AB is a global leader in product information and learning solutions. With over 850 technical communication professionals spread across 6 countries, Aleido provides services and solutions across the complete documentation lifecycle.

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In January 2026, Aleido launched its Indian operations at two locations—Mumbai and Bengaluru— to strengthen our ability to deliver even greater value to our customers, locally in India and globally.

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At Aleido India, you become part of a global organisation driven by a clear purpose — to make advanced technology simply understood. Every document we deliver helps people work more safely, efficiently, and confidently with complex systems across industries worldwide.

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You can read more about Aleido at

📌 Documentation Team Lead - Technical Communication Services (India) (Bengaluru)
🏢 Aleido India (Formerly ibruk Consulting)
📍 Bengaluru