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- Proven experience in macOS support in an enterprise environment.
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- Strong expertise in JAMF Pro administration and scripting.
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- Familiarity with Apple Business Manager and MDM concepts.
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- Valuable understanding of networking, VPN, and security protocols.
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- Excellent problem-solving and communication skills.
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- Ability to work independently and manage multiple tasks.
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nKey Responsibilities*
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- Provide Level 2/3 support for macOS devices across the enterprise.
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- Deploy, configure, and manage Mac systems using JAMF Pro.
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- Create and maintain policies, configuration profiles, and scripts in JAMF.
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- Perform software packaging, patch management, and OS upgrades.
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- Troubleshoot hardware and software issues on Mac devices.
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- Ensure compliance with security standards and IT policies.
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- Collaborate with Windows and network teams for cross-platform support.
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- Maintain documentation for processes, configurations, and troubleshooting steps.
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- Train end-users on Mac usage and best practices.
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📌 EUCS_TOOLS_MAC Support (Tamil Nadu)
🏢 Tata Consultancy Services
📍 Tamil Nadu
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