nNotice Period: Immediate joiner or up to 1 month.
nWe at Coforge are seeking a "ECM Administrator" to support IT operations in a fast-paced manufacturing setting
nKey Responsibilities:
n
n
- Administer, monitor, and maintain the IBM FileNet ECM Platform.
n
- Perform installation, configuration, patching, upgrades, and environment maintenance activities.
n
- Manage users, groups, roles, and access permissions across the FileNet environment.
n
- Monitor system health, performance, and repository availability.
n
- Troubleshoot platform, application, and content repository issues.
n
- Handle incidents, service requests, and problem management activities within agreed SLAs.
n
- Coordinate with OEM/vendor support teams for issue resolution and escalation.
n
- Perform backup, recovery, and preventive maintenance activities as per FMS scope.
n
- Ensure adherence to security, compliance, and operational standards.
n
- Prepare technical documentation, operational reports, SOPs, and knowledge articles.
n