Hands-on experience administering Nexthink in an enterprise environment (backend/server administration, console management, and analytics).
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- Nexthink Administrator certification (required)
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- Hands on experience administering the Nexthink platform
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- Experience supporting enterprise Windows and macOS endpoint environments
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- Working knowledge of PowerShell and Bash scripting
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- Experience with extending platforms through REST API integrations
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- Ability to translate business needs into measurable digital experience outcomes
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- Basic understanding of ITSM concepts (incident and problem management)
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- Robust analytical, communication, and documentation skills
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- Ability to work independently on assigned tasks with guidance from senior team members
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- Familiarity with data privacy/compliance considerations when designing investigations and reports.
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