Job Description

Overview:

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TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients worldwide.

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Job Title: Coupa Program Manager

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Work Location: Remote

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Job Type: Temporary Assignment

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Work Type: Remote

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Job Description:

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- We are seeking an experienced Coupa Administrator to take ownership and provide strategic leadership for our Coupa ecosystem. This is a senior, hands-on role for someone who is passionate about building a world-class Procure-to-Pay function.
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- You will be the organization's foremost expert on Coupa, accountable for its performance, roadmap, and adoption.
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- A key part of your mission will be to act as a strategic and influential partner to the Procurement department, guiding them on best practices and shaping how the platform is run to maximize efficiency and value.
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- You will also serve as the technical lead and mentor for our other team members who assist with Coupa operations, helping to elevate their skills and ensure operational excellence.
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- The role requires to work in the US shift to support US stakeholders (The latest end time for the shift will be around mid-night IST).
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Key Responsibilities:

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- Assume primary ownership of the Coupa platform, serving as the lead strategist responsible for its day-to-day stability and long-term strategic improvements.
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- Architect and implement end-to-end P2P solutions, driving the adoption of new features and managing platform release cycles.
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- Influence and guide the Procurement team on process optimization, ensuring the platform's configuration and usage align with strategic business goals.
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- Guide, mentor, and upskill team members
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- Serve as the escalation point for the most complex technical issues, including integration troubleshooting and advanced configuration challenges.
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- Maintain and optimize all core Coupa configurations (e.g., business rules, approval chains, chart of accounts, suppliers).
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- Proactively monitor and enforce data quality standards across supplier data, catalogs, and accounting structures.
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- Perform basic ad-hoc operational tasks in Workday Financials as needed to assist the wider finance team.
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- Create and own all documentation for processes, configurations, and best practices.
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Qualifications & Experience:

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- 10+ years of hands-on experience in a Coupa-focused role with a clear progression towards platform ownership and strategy.
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- Deep, expert-level knowledge of Coupa modules, including Procure-to-Order (P2O), and their underlying architecture.
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- Proven ability to influence and advise senior stakeholders and business partners, particularly within Procurement functions.
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- Strong understanding of system configuration, business rules, complex approval workflows, user roles, and integration points.
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- Experience mentoring or providing technical guidance
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- Excellent problem-solving, documentation, and communication skills, with a demonstrated ability to work independently and lead through influence.
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Preferred Qualifications:

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- Significant experience with Coupa integrations, particularly with ERP systems like Workday Financials.
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- Configuration experience on Workday Financials
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- Experience in change management, process documentation, or developing internal training programs.
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- Coupa certifications (e.g., Coupa Admin, Coupa Certified Skilled, Solutions Architect) are a strong plus.
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TekWissen® Group is an equal opportunity employer supporting workforce diversity.

📌 Coupa Program Manager (Gurugram)
🏢 Tekwissen India
📍 Gurugram